Skip to content To deliver the next biometrics revolution, banks must focus on trust, not just technology What should banks focus on in 2020 and beyond? 12 Payment Predictions with Ingenico 8 out of 10 millennials now prioritize responsible investing – and they’re right The smart watch’s role is ensuring PSD2 compliance In-branch video banking: why and how should banks invest? 2020 workplace predictions from Nicole Alvino, Co-Founder and Chief Strategy Officer at SocialChorus Key trends we expect to see in the wealth management / private banking space in 2020 FinTechs needn’t sacrifice great UX for compliance The Evolution of Banking in The Face of A Digital World NCR Predicts Digital Banking Trends for 2020 The impact of security tokens on traditional stock exchanges Securing the next wave of banking: why Generation Z will shape the future of payment cards Why it’s time to call time on the use of legacy systems Why it pays to make finance sustainable 16 Million UK Workers Have Suffered from Mental Health Issues Proven Techniques to Deal Better With Student Loan Debt New Study: 64% of People Trust a Robot More Than Their Manager How to make flexible working ‘work’for the banking and finance industry Financial fraud soars by 14% as criminals focus on credit cards Why the Millenial Generation is Helping Push Financial Firms into the Cloud Weighing the value of contemporary art in killer-grams How do banks appeal to Generation Z? How Consumers are Cashing in On The Digital-Only Banking Future New CX Business Models driving Financial Services Transformation Bridging the generational communication gap How can banks rise to the omnichannel challenge? What Employees Want – Job Applicant Preferences And Habits In 2019 Learning strategies for a changing workforce Switching banks? Brits want secure finances, not swish features Banking on Amazon – Bringing the Amazon Approach to Banking Millennial Money: The Changing Face Of Wealth Management Clear benefits but poor track records: the organizational diversity conundrum Wealth 2.0: the future of wealth management Times change, it’s time the workplace did too Millennials will drive tourism growth this year Almost half of British public save less than £50 a month, shows new research Digital Assets and Banking: Who Will be The Winners and Losers in the Knowledge Economy Leading Investing App Invstr Announces Rap Competition Why demand for impact investing is already outstripping supply Practical steps for improving workplace wellbeing Millennials: they don’t just want a paycheck; they want a purpose Based on the survey conducted by Nutmeg, majority of Brits in this present generation choose more sustainable and ethical lifestyles Managing Big Data and Big Risks in Banking More millennials are saving than ever before, but two thirds still worry about their financial future How can banks deliver on UN Sustainable Development Goals? 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Four tips on attracting and keeping millennial employees Can traditional banks keep up with the demands of digital consumers? Tips to buy a home in your 20s Identity Theft- what to do first 2018 Unisys Security Index™: Identity Theft Top Concern for UK Citizens, Social Media Exploitation Fuelling Fear Amongst Millennials Securing mainframe’s future in finance amid the widening IT skills gap The evolving interface Why investing in data will pay off for the banking industry How the Millennial Generation Works UK ranks first in Europe for Chinese shoppers during Golden Week Millennials made 83% leaders change their leadership style: TimesJobs Survey Gen Z: Blurring the lines between work and play Young people are 21% less confident about retirement prospects than older generations – despite saving more Flexibility: Britain’s Brexit survival strategy Concert Producer Hyperglow teams up with Blockchain Ticketing Platform Blockparty for upcoming multi-city tour Smarterly launches crowdfunding to support growth in workplace savings Millennial migrant workers driving international money transfers, discovers Xpress Money Is Social Media an Effective Recruitment Tool for SMEs? Hiring in the IT sector picks up; records highest growth in last three years between Jan-Jun 2018: TimesJobs RecruiteX Biannual Jan-Jun 2018 Report Almost half of UK millennials refuse to give up personal data to businesses over security concerns Generational divide as millennials look to avoid human interaction BMC survey unveils mainframes are supporting digital business growth, with 93% of executives reporting a positive long-term outlook for the platform B-Hive joins forces with Projective for international expansion Travelling the world tops Brits ideal retirement plans, yet nearly half worry they will lack the savings to fulfil their dreams Ten years on from the collapse of Lehman Brothers: a banking perspective Is 9-5 no longer the norm? The true cost of being a female millennial in the UK revealed Encouraging the Millennial Workforce on taking a Digital Detox Retreat Managing the Customer Trust Crisis: New Research Insights As the online recruitment competition heats up, it’s time the industry got to grips with intent targeting New research shows that Gen Xers are more passionate about development opportunities than Millennials Half a million businesses impacted by “FAKE BOSS” scams: legal sector most at risk Compass Plus survey finds millennials see mobile as the future of payments 76% of SME owners losing sleep over the state of their business Skills have taken precedence over qualification in last 71 years: TimesJobs Survey Attracting the best tech talent to the FS sector with tech-enabled flexible working Poor consumer lending practices to blame for 40% in lost business revenues 5 Marketing strategies for financial industries Retail Investment: Humans now the secondary consideration to Tech Paying by finance, why every Millennial wants in CREALOGIX Study: Millennials Three Times More Likely to Accept Automated Investment Services Than Baby Boomers Wealth management must join the Digital Revolution Four innovation drivers for businesses big and small Open Banking: a Millennials opportunity? Data management: Building customer trust in modern banking Invisible banking is in plain sight – here’s what to do about it Over a quarter of Generation Z employees unable to pay off credit card bills because of outstanding company expense 43% of millennials don’t have any savings The Truth About AIs Impact on Jobs in the UAE Financial Services: Time to put our bets on “simple” 32% of Millennials Willing to Pay Someone an Average of £83.79 onEveryday Tasks 30% Increase of Young People Involved in Social or Political Cause since Brexit Digital-first direct banks soaring ahead on customer satisfaction How banks can lead the next surge in entrepreneurship 39% Indian techies learn to code before they turn 20: TechGig survey Millennials will be most invested in banks that engage with them creatively Study Reveals Millennials Shun Banks with Poor Online Service Survey: One-third of Americans Thought about Starting a Business Last Year Polish blockchain technology to be implemented across Japan and Southeast Asia Secure Trust Bank Selects nCino to Enhance the Customer Journey and Automate Business Processes Fiserv Consumer Payments Research: Constantly Connected Online, Greater Adoption, Engagement Hinges on Education Guardian Study Reveals Millennials Want More Access to Advisors and Value Financial Planning as Much as a Bonus New Study: For U.S. Event Goers, Current Ticketing Process Flawed 6TH BANKING TECH-NORTH AFRICA Impact Investing Forum North Can Blockchain Accelerate Asset Management Industry’s Long-Awaited Disruptions? Ladder And SoFi Partner To Power A New Approach To Life Insurance Kleiner Perkins, Shasta Ventures, Sinai Ventures invest $1.7 Million in Popular Video Maker Kapwing Financial Toolkit for Millennials Digital Disruption Is The New Face Of Banking Banking security: time for a new approach SRI International Launches New Venture Ambit Analytics to Improve Workplace Communications Marketing to Millennial Parents. How to advertise effectively How to Retire Early Being purposeful is financially responsible iClick Interactive Uses Big Data to Empower Real Estate Blockchain Applications Utilising your space – maximising returns on the workplace How wealth managers can meet the demands of millennial investors First Online Marketplace Devoted Exclusively to American-Made Goods Now Open for Business BBVA Compass selects 16 social entrepreneurs across the country to participate in BBVA Momentum Business transformation: optimising financial services to compete Contact centres failing to engage and retain young Millennial and GenZ customer service agents Gender diversity in the boardroom – progress made but still a long way to go Luxury goods sales growth bottoms out, profit margins resilient under pressure Top Bay Area Financial Advisor Celebrates 50-Year Legacy in Financial Services 90% Of Millennials are Searching For Indoor Plants To Boost Mental Health Wellbeing iClick Interactive Partners with Bilibili to Help Brands Target Gen Z and Millennials in China Swedish fashion ecommerce company NA-KD goes global with Klarna Indie games developer BIGUMAKU announces Muvimi, a pocket-sized movie studio The Rise of the Tech Hubs: Where Are The Best Places To Launch a Tech Startup? Jabra reveals top workplace productivity trends globally UK banks failing to meet customer expectations Workspace Property Trust Completes $1.275 Billion Loan from JP Morgan Chase Bank, NA The Ultimate Guide to Post-Brexit UK Immigration Options in the Construction Industry Readdressing the Balance: The Gender Pay-Gap in Virtual Currencies Earning Begins at Home: Best Places to Rent Out Property in the UK Revealed NIU launches two new e-scooters customised for Europe US Study on Millennial Employees Finds Lack of Promotion Opportunities a Key Driver of Millennial Resignations GoodCoin platform helps banks compete with PayPal in Charitable Giving space Financial services need to adopt biometric authentication, and fast Nationwide survey reveals business owners are relying on connected technologies to keep their employees safe The Hottest Blockchain Companies of 2018 How much do Brits really save? What are Brits saving for? Gen Z: The Rise of 1.8 Billion New Influencers is Shifting the Mobility Landscape Why becoming a charity Trustee could enhance your career How banks can stay relevant in a changing world Rise of the Freelancer: Key demographics and industries leading UK’s self-employed sector Best Places for Millennials to Start a Business Coworking Giant Ucommune Launches Blockchain Lab The Gig Generation: addressing the challenges of a new workforce Deloitte finds millennials’ confidence in business takes a sharp turn; they feel unprepared for Industry 4.0 LivePerson and HSBC bring conversational commerce to banking HTC Unveils Phone-VR Integration Features, Innovative VR Enhancements, and New Strategic Partnerships at VEC2018 Unison Survey Reveals more than 1 in 5 American Home Buyers Would Give Up Their Right to Vote for Down Payment Assistance Global CEOs Realistic About Growth in the Face of Unprecedented Headwinds Only a Quarter of Businesses Currently able to Attract Recruits with the Right Knowledge, Finds Epicor Temenos Launches Next-Generation Front Office Suite Employers are Accelerating Adoption of Benefits Technology to Meet the Needs of Tomorrow’s Workplace Millennials are 5 times more likely than Generation X to miss a mortgage or rent payment SDL Research Confirms Millennials Want Access to Technical Content Before Purchasing It’s Ok To Talk About Money As Our ‘App-Etite’ To Chat Grows Industry opinion: Tapping into the potential of the millennial market AI-integrated Maternal and Infant Care Solutions Accelerate Move toward Smart Nurseries Envestnet’s Technology Roadmap Focuses on Client Engagement and Enhanced Data Aggregation Lithium Market Value is Set to Increase With the Demand for Li-Ion Batteries Deloitte launches new Islamic Finance insights series The Accountancy Climatic Flip – Time for Digital The rise in the coffee shop: what gentrification means for global business Realtors® Midyear Forecast: Home Sales, Prices to Rise despite Inventory, Affordability Challenges Trov, the world’s first ondemand insurance app for single items NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service Trust in Banks Highest Since 2012, but Declining Branch Visits and Increased Digital Transactions Risk Eroding Customer Relationships, Accenture Research Finds Deloitte finds millennials’ confidence in business takes a sharp turn; they feel unprepared for Industry 4.0 UK businesses leaders say blockchain technology has the potential to revolutionise their businesses Revealed: The UK’s Most Favoured Company Benefits ‘Optimal office’ productivity gains could unlock £39.8 billion GDP for UK and Ireland ‘Pitiless machines’ will kill your business if you don’t respond now, warns Servion 70% of UK consumers now use an app to manage their finances, says Yolt Choosing a Mobile Banking Solution from a Technology Vendor in 2018 The lost generation at greatest risk of harm: what we can learn about mental health from millennials Retirement security increasingly important to Brits, but saving for it not financial priority Re-thinking the financial industry in Switzerland The end of the high street gym? Health mad Brits turn to online tech FuzeX Partners with Energi Mine to bring the first electronic debit card for cryptocurrency to the UK Businesses Must Act Now to Avoid Tech Giant Domination, Warns Virtusa FTSE 100 hiring more international leaders Finding a place for the ATM in a digital payment world FCI Advisors digitizes client engagement with InvestCloud Majority Of Millennials Place Full Trust In Online Security Millennial Investors Take Confident Approach To Risk One size does not fit all – the modern face of UK build to rent Five innovation opportunities for the wealth management and insurance sector from open banking Millennials increasingly turning to cryptocurrencies and wearables as traditional methods of banking and payments shunned Reinventing bank branches for the digital age Retailers should consider ditching discounting as 53% admit “always on” sales are damaging profits Building for brilliance – tips for creating outstanding digital experiences to win user hearts and minds Banking on Experiences: Getting to the Business End of Digital Transformation Miton’s Nick Ford: Onwards And Upwards For The US Economy SHOW ME THE MONEY: PLUM LAUNCHES INVESTMENT TOOL THAT CAN GIVE YOU CONTROL OVER WHERE YOUR MONEY GOES BRIDGING THE GENDER PAY GAP IN THE UK UK EMPLOYERS STRUGGLE TO ATTRACT MILLENNIALS WITH THEIR ‘UNINSPIRING’ AND ‘BORING’ OFFICES 87% OF MILLENNIALS DON’T FEEL ADEQUATELY PREPARED FOR MODERN MONEY MANAGEMENT ASPECTS OF ADULTHOOD ADAPT AND WIN IN A GAME CHANGING DEMAND-DRIVEN MARKET PLACE The FUTR is here. M20/20 expands into FUtureTRends 1 OUT OF 3 EMPLOYEES TAKING TIME OUT DUE TO MENTAL HEALTH This is how Venmo, the popular app makes money NEARLY 1 IN 4 CONSUMERS NOW KNOW WHAT OPEN BANKING IS, UP FROM LESS THAN 1 IN 10 JUST A FEW MONTHS AGO, SAYS NEW RESEARCH FROM YOLT BUILDING A MORE COLLABORATIVE AND FLEXIBLE WORKPLACE TO MEET THE NEEDS OF THE ALWAYS-ON CUSTOMER HOW CHINESE NEW YEAR HIGHLIGHTS THE OPPORTUNITY FOR BUSINESS PROSPERITY THE BANK OF AMAZON IS PSD2 ON COURSE TO TRANSFORM THE BANKING INDUSTRY? SAS POSTS 2017 REVENUE OF US$3.24 BILLION TRUST TRUMPS PROFIT FOR BUSINESS IN 2018 VISA CHECKOUT REACHES ONE MILLION ENROLLED CONSUMERS IN THE UK What Is A Hostel? SMARTKARMA EXPANDS TO NORTH AMERICA WITH ITS INNOVATIVE RESEARCH PLATFORM FOR UNCONFLICTED AND INDEPENDENT RESEARCH IN ASIAN EQUITIES SELF-EMPLOYED? GET READY FOR THE 13-MONTH WORKING YEAR BILLIONS OF POUNDS LOST IN THE ‘DEPOSIT BLACK HOLE’ GLOBAL RETAIL BANKS – THE DEMISE OF THE MAINFRAME OR VICE VERSA? How does Wi-Fi work? WECHAT PAY TO LAUNCH IN ITALY. IS GOING DIGITAL THE ONLY SOLUTION FOR A DISRUPTED BANKING SECTOR? FIVE TECH TRENDS TO LOOK OUT FOR IN BANKING IN 2018 THE GDPR COUNTDOWN – THE IMPORTANCE OF A DATA PROTECTION LEAD ARE BANKS FAILING GENERATION X? A STRATEGIC RESPONSE TO OPEN BANKING Human Capital – driving force behind organisation’s success BRITS MAKING SECURITY SHORCUTS THE OPEN AGE OF BANKING: TECHNOLOGY’S ROLE IN DRIVING CUSTOMER TRUST AND LOYALTY 2018 CUSTOMER EXPERIENCE TRENDS IN BANKING AND FINANCIAL INSTITUTIONS THE CITY LIVES TO FIGHT ANOTHER DAY MARCUS EVANS TO HOST THE DIGITAL TRANSFORMATION IN WEALTH MANAGEMENT CONFERENCE ON FEBRUARY 7-9, 2018 IN NEW YORK, NY TRAVELEX REVEALS NEARLY 60% OF UK CONSUMERS WANT A MARKETPLACE FROM THEIR BANK AS FINANCE FATIGUE KICKS IN LAUNCHING SPEEDBOATS FROM CRUISE SHIPS: HOW INCUMBENTS CAN TAKE ON FINTECH CHALLENGERS MILLENNIALS OUT-INVEST GEN X AND BABY BOOMERS NEW SURVEY FINDS RELATIONSHIP TENSION AND ANXIETY ARE HIDDEN COSTS OF DEBT AS THE BUZZ AROUND CHATBOTS CONTINUES, WHAT SHOULD FIRMS CONSIDER BEFORE ADOPTING THIS TECHNOLOGY? BRITS WOULD PAY £107 FOR AN EXTRA WEEK’S HOLIDAY ALLOWANCE HOW TO STAY SAFE ONLINE SHOPPING DURING THE HOLIDAY SEASON WHAT CAN COMMERCIAL BANKS LEARN FROM RETAIL BANKING? SMARTPHONE VOTED AS MOST LIFE-CHANGING TECH OF THE PAST 25 YEARS MILLENNIALS CONFUSED BY BUILDING SOCIETIES AS THREE QUARTERS ADMIT THEY DON’T KNOW HOW THEY DIFFER FROM A BANK PIMFA MILLENNIAL REPORT 2017 LAUNCHED PROMISE OF VALUE DRIVES BUSINESS TO SOLVE AI PUZZLE, SAS REVEALS HALF OF SALES REPS VIEW PROSPECTS’ FACEBOOK PROFILES BEFORE MEETINGS 1REBEL TAKES NEXT STEPS WITH £6.6M FUNDRAISING ASSISTED BY JOELSON UK BANKS SET TO LOSE BILLIONS IN REVENUE FROM UNDER-35S, RESEARCH REVEALS ATTRACTING MILLENNIALS TO FINANCIAL SERVICES IS A CHALLENGE THERE’S NO COLLABORATION WITHOUT STANDARDISATION SHIFTING TO CLOUD-BASED TECHNOLOGIES, ENCOURAGING BRAND CONSISTENCY, AND EMBRACING A CUSTOMER-CENTRIC APPROACH ARE TOP OF MIND FOR ENTERPRISES 80% OF BRITS HAVE THOUGHT ABOUT STARTING THEIR OWN BUSINESS THE CFO: FROM FINANCE TO TALENT MONEY20/20 TRENDS: AI, ‘EVERYDAY COMMERCE’ AND SECURITY BUILDING A FINTECH – “ROADMAP TO A SUCCESSFUL FUTURE” BUILDING A FINTECH – “ROADMAP TO A SUCCESSFUL FUTURE” THE FUTURE OF LEADERSHIP – GLOBAL BANKING AND FINANCE REVIEW KLARNA EXPANDS SUCCESSFUL RELATIONSHIP WITH ARCADIA GROUP THE NEW BATTLEGROUND: IS FINANCIAL SERVICES PREPARED FOR THE IPHONE X? THREE FORCES CONVERGE TO TRANSFORM THE OFFICE OF FINANCIAL SERVICES FIRMS “EUROPE RISKS BECOMING A WALLED GARDEN OF COMMERCE” WARN PAYMENT RISK EXPERTS EQUINITI CREDIT SERVICES EXPLORES UK ATTITUDES TO LENDING IN NEW REPORT 71% OF CONSUMERS MORE LIKELY TO BUY A PRODUCT OR SERVICE FROM A NAME THEY RECOGNISE. DOES ARTIFICIAL INTELLIGENCE HAVE A ROLE IN COMMERCIAL BANKING? EARNING MORE AND WORKING LESS: THE RISE OF THE ‘SILVER SELF-EMPLOYED’ SHOPPER INSIGHT: UK CONSUMERS SPEND £4,493 A YEAR ON DAILY INDULGENCES THE PROPERTY INHERITANCE GOLD RUSH ADGM PARTNERS WITH ADIB TO ENHANCE ABU DHABI’S FINTECH ECOSYSTEM A DECADE AFTER NORTHERN ROCK, BANKS NOW FACE A DIFFERENT KIND REGULATORY CHALLENGE BANKS MISSING OUT ON EXTRA CUSTOM DUE TO LACK OF PERSONALISATION CAPABILITIES ‘TRADITIONAL’ RETAIL BANKS FACE SKILLS DRAIN TO MORE EXCITING CHALLENGERS LATEST REPORT REVEALS WHY 2017 IS THE YEAR OF FLEXIBLE WORKSPACE THE GENERATION GAME: BRIDGING THE KNOWLEDGE GAP EDUCATE CLIENTS OR PREPARE TO FAIL THE CASE FOR FLEXIBLE WORKING MODERN MILLENNIALS: 18-34’S SPLASHING OUT ON FANCY DINNERS OVER FLAT DEPOSITS 5 REASONS WHY MILLENNIALS MAKE GREAT EMPLOYEES 4FINANCE REPORTS RESULTS FOR THE SIX MONTHS ENDING 30 JUNE 2017 REIMAGINING RETAIL FINANCIAL PRODUCTS IN THE DIGITAL AGE HOW AI IS CHANGING HOW CUSTOMERS THINK ABOUT SAVINGS AND INVESTMENTS. RESEARCH FINDS THE AGE OF DISCONTENT AT WORK STARTS AT JUST 35 DELIVERING A WINNING PERFORMANCE AMIDST BRITAIN’S FALLING PRODUCTIVITY CHALLENGE REVEALED: WORKING BRITS SPENDING 13% MORE ON LUNCH THAN ANNUAL UTILITY BILL GLOBAL FLEXIBLE WORKSPACE MARKET GROWS 18% IN JUST 12 MONTHS CONVENIENCE AND SECURITY CONCERNS DRIVE THREE-QUARTERS OF BRITS TO ABANDON ONLINE PURCHASES BANKING CLIENTS SLOW TO FULLY INTERACT WITH THEIR FEATURE-RICH MOBILE BANK APPS. CHALLENGER PLATFORM OFFERS A SOLUTION THROUGH GAMIFICATION MOST MILLENNIALS WILL REACH 70 BEFORE THEY ACHIEVE FINANCIAL FREEDOM GLOBAL FLEXIBLE WORKSPACE MARKET GROWS 18% IN JUST 12 MONTHS TECHNOLOGY ALONE WON’T ACHIEVE DIGITAL TRANSFORMATION. WHY BANKS ALSO NEED TO EMPLOY THE RIGHT TALENT 95% OF BUSINESSES SITTING ON A “WORKFORCE TIME BOMB” RETAILERS MUST DEVELOP EMOTIONAL INTELLIGENCE TO WIN OVER NEW GENERATION OF ONLINE SHOPPERS ACCOUNTANCY INDUSTRY ALIENATING MILLENNIALS THE RISE OF THE GIG ECONOMY AND SOURCING VITAL TECHNOLOGY TALENT A NEW WAY OF BANKING LAUNCHED IN ISRAEL: PEPPER BY LEUMI GOES LIVE! HOW CAN BANKS EARN THEIR RIGHT TO MILLENNIAL MONEY? PRYSM GO SEES STRONG MARKET TRACTION, BOOSTED BY NEW ENGAGE PARTNER PROGRAM FREE CROSS BORDER PAYMENTS, EUROPEAN GROWTH, PRODUCT FEATURES & NEW SERVICES LIKE YOUR BANK, HATE THE REST GROWTH STREET BRINGS OVER 1000 INVESTORS ON BOARD IN SIX MONTHS MILLENNIALS TO RULE THE WORKFORCE BY 2020 ALMOST 40% OF ALTERNATIVE LENDER GROWTH STREET’S INVESTORS ARE MILLENNIALS RETAILCURE – NEW CREDIT UNION OFFERS RESPONSIBLE CREDIT AND SAVINGS PRODUCTS TO RETAIL INDUSTRY EMPLOYEES MILLENNIALS PLACE MORE VALUE ON THEIR TIME OVER HAVING MONEY NATIONAL UK CONSUMER RESPONSE TO FREE FINANCIAL PLANNING WEEK ADVICE SHOWS DEMAND FOR FINANCIAL GUIDANCE IS STRONG THE RAMIFICATIONS OF THE LACK OF AGE DIVERSITY IN FINTECH FORGET TECHNOLOGY, START WITH THE CUSTOMER WORLD’S FIRST PAYMENTS SYSTEM WHICH STOPS YOU OVERSPENDING WHEN DRUNK TIME VS. MONEY: NEW STUDY REVEALS THE MOST HATED CHORES IN BRITAIN ONE IN THREE MILLENNIALS ONLY MAKE TWO PHONE CALLS A WEEK: ARE THEY MISSING A TRICK? VISA MAKES WAVES WITH BOARDMASTERS FESTIVAL SPONSORSHIP ANNOUNCEMENT ALMOST A FIFTH OF YOUNG WOMEN FEEL THEY CHOSE THEIR CAREER PATH TOO YOUNG FINIMIZE REACHES 100,000 SUBSCRIBERS AND PARTNERS WITH SMITH & WILLIAMSON, LIFESEARCH AND UK’S BIGGEST ROBO-ADVISORS UK SET TO BECOME A CASHLESS SOCIETY SOON GENERATION CLUELESS: MAJORITY OF MILLENNIALS COULDN’T TELL YOU WHAT AN ISA IS… (AND MANY OF THEM WORK IN FINANCE) WHAT HAS MONZO TAUGHT THE BANKING INDUSTRY? AICPA ENGAGE OFFERS SOMETHING FOR EVERY CPA AND FINANCE PROFESSIONAL HOLDING ONTO AND RECRUITING TALENT POST-BREXIT HOW ARE PRIVATE BANKS TO COMBAT IDENTITY FRAUD? THE STANDARD FINANCIAL STATEMENT: HUMANISING AFFORDABILITY ASSESSMENTS IN A DIGITAL WORLD SURVEY: DESPITE PRIVACY CONCERNS, CONSUMERS WILL SHARE PERSONAL DATA IF IT SAVES MONEY OR RESOLVES CUSTOMER SERVICE ISSUES 4FINANCE HOLDING PRICES $325M BOND ISSUE AND ACHIEVES SUCCESSFUL REFINANCING OPEN BANKING IS A GAME CHANGER FOR MILLENNIALS, NEW SURVEY FINDS ALAWWAL BANK REDEFINES WHAT BRANCH BANKING MEANS IN THE DIGITAL AGE ‘WE HAVE MORE TO GAIN THAN FEAR FROM AI’ SAYS UK’S BIGGEST TECH COMPANY POOR CHECKOUT PROCESS AND LACK OF PAYMENT OPTIONS MAIN CAUSES OF ABANDONED ONLINE BASKETS, ACCORDING TO OVUM AND KLARNA BANKS MUST EMBRACE MOBILE TO REMAIN RELEVANT FREETRADE – UK’S APP-ONLY STOCKBROKER OFFERING ZERO COMMISSION INVESTING – RAISES £1.1 MILLION IN JUST 12 DAYS IN NEW CROWDFUND CAMPAIGN WHAT CAN BANKS DO TO ATTRACT AND RETAIN TOP TALENT? BUILDING A CUSTOMER-CENTRIC ONBOARDING PROCESS PWC REPORT: HEARSAY SYSTEMS SAYS ADVISERS FEEL THE BRUNT OF LACKING DIGITAL INVESTMENT IN WAM INDUSTRY BANKING RESULTS SHOW INSTITUTIONS MUST LOOK FOR TECHNOLOGICAL EDGE IN TIGHT MARKET WHY HARNESSING THE POWER OF VIDEO IS FINANCIAL MARKETERS’ NEW TARGET TOP 5 WAYS TO SECURE A COMFORTABLE RETIREMENT EMERGING PRIVATE EQUITY REAL ESTATE FIRM RASTEGAR EQUITY PARTNERS RENEWS HFPR AS GLOBAL AGENCY OF RECORD A STRESSFUL 2016 TEMPERS OPTIMISM, ACCORDING TO ANNUAL DELOITTE GLOBAL SURVEY OF 8000 MILLENNIALS RELOCATION FEARS MUTE JANUARY JOBS SURGE BRITS’ FAVOURITE TV SHOWS INFLUENCE CAREER CHOICES WHY BANKS ARE LOOKING TO THE HYBRID CLOUD FOR THEIR SILVER LINING 4 CHANGES BANKS CAN MAKE IN 2017 TO KEEP MORE CUSTOMERS 4FINANCE PASSES EUR 4 BILLION LOANS MILESTONE YOUNG ENTREPRENEURS’ GROWTH AMBITIONS UNDETERRED BY BREXIT HOSTILITY JUST HOW FORGETTABLE WILL THE FUTURE BANK BE? THE UK’S DISENCHANTED WORKFORCE: VEXED AND VOCAL ONLINE MILLENNIALS: ‘A LOST GENERATION’ STRANDED BETWEEN A MORE FORTUNATE GEN X AND VOCATIONAL GEN Z GETTING THE BALANCING RIGHT BETWEEN THE DIGITAL DEMAND AND THE HUMAN TOUCH INSIGHTS INTO THE CHANGING NEEDS OF TODAY’S RETAIL BANKING CUSTOMERS How To Get More Views On YouTube? TOP 5 BANKING TRENDS FOR 2017 SYNECHRON SURVEY FINDS REGULATION REMAINS TOP 2017 FINANCIAL SERVICES PRIORITY VISA ANNOUNCES SPONSORSHIP OF EUROPE’S NO.1 ESPORTS TEAM “IT’S ME OR THE IT”: EMPLOYEES LEAVING ORGANISATIONS DUE TO POOR TECH HOW CAN CFOS STOP THE EXODUS OF YOUNG TALENT? STRIKING THE BALANCE BETWEEN EMPLOYEE PRODUCTIVITY AND DATA SECURITY MILLENNIALS WANT MODERN CAREERS THAT TURN PASSIONS INTO PAY CHEQUES WHAT’S IN STORE FOR CORPORATE TRAVEL PAYMENTS? CLICK, TAP, SWIPE: THE BANKING APP DILEMMA IS THE FUTURE OF BANKING OMNI-CHANNEL RATHER THAN DIGITAL? 40% OF FESTIVE SHOPPERS STILL UP FOR GRABS AS RESEARCH SHOWS UK IS A NATION OF LAST MINUTE PRESENT PURCHASERS ARTIFICIAL INTELLIGENCE IN BANKING – ROBO ADVISORS AND BEYOND INDUSTRY CREATES BRAND FOR NEW UAE DIGITAL CHALLENGER BANK CBD NOW FINIMIZE MYLIFE OPENS IN ‘ALPHA’ TO FIRST USERS IN 8,000-STRONG WAITING LIST AZIMO’S FINTECH PREDICTIONS FOR 2017 MILLENNIALS SEE THE RAPID RATE OF TECHNOLOGICAL AND DIGITAL CHANGE AS THE BIGGEST CHALLENGE FACING THEM AS FUTURE BUSINESS LEADERS, GLOBAL STUDY FINDS OVER 40% OF MILLENNIALS WILL GIFT DIGITALLY THIS CHRISTMAS, UKGCVA RESEARCH REVEALS MALE, MARRIED AND MILLENNIAL: NEW RESEARCH REVEALS PROFILE OF AN ENGAGED BANKING CUSTOMER FINIMIZE COMPLETES SEED FUNDING ROUND LED BY PASSION CAPITAL PLAYBUZZ AND PEPPER TO LAUNCH COLLABORATION ON MILLENNIAL BANKING RESEARCH REVEALS MILLENNIAL DEMOGRAPHIC “MEANINGLESS” FOR FINANCIAL INSTITUTIONS AND FINTECHS RESEARCH REVEALS MILLENNIAL DEMOGRAPHIC “MEANINGLESS” FOR FINANCIAL INSTITUTIONS AND FINTECHS LOCATION INTELLIGENCE FINANCIAL MARKET EXPERT JASON SCHENKER NAMED NEWCHIP CFO ETORO EXPANDS INTO THEMATIC INVESTING WITH THE LAUNCH OF COPYFUNDS™ HOW MILLENNIALS ARE LEADING THE CHARGE ON DIGITAL PAYMENT ADOPTION WHAT WILL IT TAKE TO ENCOURAGE PEOPLE TO SWITCH BANK ACCOUNTS? THE INTERNET OF THINGS IS IMPORTANT TO BANKS AND THEY CANNOT AFFORD TO IGNORE IT TRAVELLING FOR BUSINESS IS ENJOYABLE AND FULFILLING, SAY UK EMPLOYEES THE DEATH OF THE WALLET: HI-TECH BRITS SPEND £1.46 BILLION A MONTH VIA MOBILE PAYMENTS THE OPEN BANKING REVOLUTION HAS BEGUN AND LOOKS SET TO THRIVE NEW STUDY FINDS UK MILLENNIALS ARE UNEASY OF SHARING PERSONAL INFORMATION TO OPEN BANK ACCOUNTS BANKS SPEARHEADING GLOBAL PAYMENT MODERNISATION EMPLOYERS MISSING A TRICK WHEN IT COMES TO THE BENEFITS OF FLEXIBLE WORKING MOBILE PAYMENTS SOAR AS EUROPEANS EMBRACE NEW WAYS TO PAY SKILLED STAFF SHORTAGES CHECK POST BREXIT SMALL BUSINESS BULLISHNESS ATTRACTING TALENT – WHY FINTECH IS GIVING TRADITIONAL PLAYERS A RUN FOR THEIR MONEY MILLENNIALS LIVE FOR TODAY AS THRIFT WEARS THIN ADIB BRINGS NEW GENERATION OF DIGITAL BANKING TO THE REGION COMPETING WITH THE START-UPS IN FINTECH MORE THAN HALF OF UK’S FEMALE MICRO BUSINESS OWNERS EXPECT ANNUAL GROWTH IN 2016 DESPITE TOUGH FINANCIAL HURDLES IMAGINBANK: SIMPLER BANKING FOR THE DIGITAL AGE IS THERE A REVOLUTION IN FINANCIAL SERVICES MARKETING? AN EXPANDING MIDDLE CLASS, GROWING INTERNET PENETRATION AND AN IMPROVING INFRASTRUCTURE: HOW ASIA-PACIFIC IS DRIVING GLOBAL ONLINE RETAIL IT’S TIME FOR IMMATURE EMPLOYEE ENGAGEMENT STRATEGIES TO GROW UP BUSINESSES URGED TO RESPOND TO THE CHANGING FACE OF CONSUMER DEMAND UK BUSINESS TRAVELLERS ARE EMBRACING THE SHARING ECONOMY HOW CAN BANKS ENHANCE CUSTOMER ENGAGEMENT? SOLVING THE IT SKILLS GAP EPIDEMIC IS FINTECH DISRUPTION KEY TO THE COLLABORATIVE FUTURE OF BANKING? WHY THE DIGITAL GENERATION WOULD RATHER BANK WITH GOOGLE, APPLE AND AMAZON ASSET MANAGEMENT METAMORPHOSIS: TRANSFORM NOW OR RISK MISSING THE GREATEST OPPORTUNITY IN DECADES DELOITTE: MIDDLE EAST A GROWTH POTENTIAL FOR GLOBAL LUXURY GOODS SECTOR WHY FINANCIAL INSTITUTIONS CAN TAKE THE FIGHT TO CYBERCRIMINALS ARE FINANCIAL COMPANIES READY FOR DISRUPTION IN LENDING SPACE? FICO SURVEY: MILLENNIALS 2 TO 3 TIMES MORE LIKELY TO SWITCH BANKS HOW CAN BANKS STAY RELEVANT IN THE MOBILE PAYMENT ERA? DISRUPTIVE TECHNOLOGIES: IGNORE AT YOUR PERIL! HOW TECHNOLOGY HELPS BANKS BE MORE HUMAN BANKS MUSTN’T LOSE THEIR HUMAN TOUCH AS TECHNOLOGY GETS EVER-SMARTER HOW CAN MILLENNIALS RAISE THEIR CREDIT SCORE IN 2016 FICO SURVEY: TWO IN FIVE MILLENNIALS IN THE U.S. ARE CONCERNED SAGE SUMMIT 2016 SET TO BE LARGEST GLOBAL GATHERING OF ENTREPRENEURS ID FRAUD SPIKE: HOW TO PROTECT YOURSELF FROM FRAUDSTERS BUILDING A BANKING BRAND – WHY DISRUPTORS AND RETAILERS OFTEN DO IT BETTER NEW GENERATION OF INVESTORS WILL REDEFINE THE ASSET MANAGEMENT INDUSTRY, SAYS ALFI RESEARCH BY THE INSTANT GROUP SHOWS DOUBLE-DIGIT INCREASES IN CO-WORKING AS CORPORATIONS DRIVE GROWTH OF FLEXIBLE OFFICE SPACE IN THE U.S. BANKING AND FINANCE APP USAGE RISES 17% AMONGST AFFLUENT MIDDLE CLASS CUSTOMERS, SOUNDING A WARNING SHOT FOR LOYALTY INITIATIVES GAME OF FINANCE MILBANK ADVISES ZUFFA ON SALE OF ULTIMATE FIGHTING CHAMPIONSHIP HALF OF MILLENNIALS DON’T TRUST THEIR HIGH STREET BANK MARKETING PERSONALISATION IN A GDPR WORLD: HOW CAN CHANGING THE WAY FINANCIAL BRANDS MANAGE CUSTOMER DATA BENEFIT THEIR CUSTOMER COMMUNICATIONS? FINANCIAL SERVICES INDUSTRY LAGGING IN UNLEASHING FEMALE LEADERSHIP POTENTIAL THE MILLENNIALS WON’T SAVE YOU, BUT CULTURE CAN CLYDESDALE AND YORKSHIRE BANKS GET PERSONAL WITH NEW DIGITAL BANKING BRAND DESIGNED BY THE PARTNERS OPENMARKET RELEASES NEW INFOGRAPHIC DEMONSTRATING MASSIVE OPPORTUNITY FOR FINANCIAL INSTITUTIONS TO ENGAGE WITH TARGET CONSUMERS VIA SMS ING DIRECT AUSTRALIA TURNS TO IBM TO ENGAGE YOUNGER ONLINE AND MOBILE BANKING CONSUMERS A RACE TO SECURE CUSTOMERS A BETTER FINANCIAL SECTOR? THE TREND IS TO SPEND NEW RESEARCH – THE NATION’S HARDEST WORKING WOMEN REVEALED DIGITAL TRANSFORMATION: FAIL FAST AND MOVE ON DELOITTE: RETAILERS FAILING TO EMBRACE NEW DIGITAL TRENDS FACE SURVIVAL THREATS PREVENTING BAD DEBT EFFECTIVELY AT THE GATE INVEST IN DIGITAL TODAY TO CHALLENGE MOBILE-ONLY BANKS TOMORROW SAVVY MILLENNIALS TURN TO FINTECH AS SAVINGS RATES PLUNGE A BIGGER AND BETTER CUSTOMER JOURNEY: WHY BANKS NEED TO LEARN FROM ALTERNATIVE FINANCE PROVIDERS EVOLUTION NOT REVOLUTION: HOW TECHNOLOGICAL DISRUPTION HAS FUELLED A ‘SHARING ECONOMY’ AND GIVEN CONSUMERS THEIR POWER BACK “CHALLENGER BANKS FACE A BIG CHALLENGE – BUILDING CONSUMER TRUST” LARGEST SLOVENIAN BANK NLB PARTNERS WITH PREPAID FINANCIAL SERVICES FOR PREPAID CONTACTLESS PROGRAMME AN APPLE A DAY LETS THE MILLENIALS PLAY NEW RESEARCH SHOWS AROUND THREE IN 10 MILLENNIALS ARE NOT SAVING INSURERS MUST TRANSFORM TO SERVE THE DIGITAL NATIVE GENERATION START-UP DETERMINED TO PUT YOUNG BRITAIN ON A FIRMER FINANCIAL FOOTING “CREDIT UNION CEOS AND THEIR SOCIAL MEDIA TEAMS” PANEL AT #BANKSOCIAL MEDIA CONFERENCE EXPLORES HOW TO EMPOWER SOCIAL MEDIA STRATEGISTS AND PAVE WAY TO MEASURABLE SUCCESS INTRODUCING WX – WINERY EXCHANGE’S NAME CHANGE REFLECTS COMPANY’S GROWTH AS INDUSTRY HAS EVOLVED THE C-LEVEL’S BIGGEST FEAR ROSY PICTURE FOR JOB SEEKERS IN 2016, SAYS CAREERCAST REPORT NEW PLATFORM USES BIG DATA TO HELP BANKS LEND INTELLIGENTLY NEW RESEARCH SHOWS NEARLY ONE IN 10 MILLENNIALS DO NOT EXPECT TO OWN THEIR OWN HOME FIVE THINGS TO LOOK FOR IN CROSS-BORDER PAYMENTS IN 2016 AND BEYOND Can You Build Tomorrow’s Bank With Yesterday’s Technology? WMA HOLDS FORUM AIMING AT PROMOTING FINANCE AND INVESTMENT AMONG THE YOUNG THEGRIO AND ROLLINGOUT PARTNER TO FORM DIGITAL AD NETWORK COLLABORATION TO ALLOW ADVERTISERS TO REACH KEY ETHNIC DEMOGRAPHIC FINTECH REVOLUTION – THE SILICON VALLEY IS COMING TO EAT OUR LUNCH TOP TRENDS FOR BANKS IN 2016 MILLENNIALS AND THEIR EMPLOYERS: CAN THIS RELATIONSHIP BE SAVED? CASHLESS SOCIETY – WHAT’S IN IT FOR THE UK? VIRTUAL REALITY GEAR FORECAST TO HIT RECORD BILLION-DOLLAR MARK THIS YEAR ACCORDING TO DELOITTE GLOBAL 2016 TMT PREDICTIONS THE CHALLENGES OF WEARING A BANK ON YOUR WRIST BIG BANKS FOLLOWING FINTECH STARTUP TRENDS THE FOURTH INDUSTRIAL REVOLUTION IS ONLY THE BEGINNING DIGITAL BANKING INNOVATION DESIGNED THROUGH EMPATHY Escaping the walled garden – 5 ways an open fintech ecosystem will revolutionise finance NEW RESEARCH STUDY REVEALS ALARMING IGNORANCE BY UNDER-30S ABOUT CREDIT SCORING NEW YEAR, NEW GROWTH OPPORTUNITIES FOR LONDON FIRMS THE CATCH 22 OF CONSUMERS AND PAYMENTS THE RISE OF DIGITAL CHALLENGER BANKS – ARE THEY JUST FOR MILLENNIAL ‘MOBIVORES’? BANKS SHOULD NOT BE AFRAID OF THE FINTECH CHALLENGERS COULD 2015 BE THE YEAR BANKS BECOME CUSTOMER CENTRIC? FIGHT OR FLIGHT: THE FUTURE FOR BANKING IN THE DIGITAL ERA HUMAN RIGHTS ARE A CORPORATE CONCERN VISA EUROPE UNVEILS A VISION FOR THE FUTURE OF WEARABLE PAYMENTS, IN COLLABORATION WITH CENTRAL SAINT MARTINS 6 OUT 10 U.S. CONSUMERS WITH CREDIT CARDS ARE NOT READY FOR EMV SEARCHING FOR WALL STREET’S DIGITAL ECONOMY GIANT MOBILE BANKING APPS CAN’T AFFORD TO FAIL BUILDING FINANCE BRANDS IN THE DIGITAL AGE MILLENNIALS PLAYING FAST AND LOOSE WITH CORPORATE DATA THE BUDGET’S CONSEQUENCES FOR UK HOUSING WHY (AND HOW) INSURANCE FIRMS NEED TO TAKE A NEW APPROACH TO SERVICE BANKING ON THE FUTURE DIGITAL DISRUPTION AND THE BATTLE TO OWN THE CONSUMER RELATIONSHIP UK MILLENNIALS SHUN SOCIAL MEDIA FOR INSURANCE INTERACTIONS The U.S. Economy Is Bouncing Back, but Entrepreneurship Isn’t WITHOUT DIGITAL VOTING LABOUR CANNOT WIN IN 2020 DEVELOPING MOBILE FINANCIAL SERVICES – THE ROLE OF THE MOBILE PHONE CAMERA BANKING FOR DIGITAL NATIVES: HOW NEW TECHNOLOGY AND CHANGING DEMOGRAPHICS WILL TRANSFORM PAYMENTS, DEPOSITS AND LENDING WHAT IS THE ROLE OF SOCIAL MEDIA IN THE FINANCIAL SERVICES REALM? HOW BANKS CAN ACHIEVE A SUCCESSFUL MOBILE-FIRST STRATEGY WHY SHOULD BANKS PAY ATTENTION TO E-LEARNING? WHY USER GENERATED CONTENT IS VITAL FOR TODAY’S FINANCIAL SERVICES MARKET BANKING: THE INFUSION OF NEW TALENT UNLOCKING THE POWER OF THE ‘FROZEN MIDDLE’ COULD HELP FINANCIAL SERVICES GET THE RISK EQUATION RIGHT REMOTE DEPOSIT CAPTURE MAKING INROADS IN THE U.K. THE STUDENT HOTEL ANNOUNCES MAJOR CAPITAL INCREASE AND EQUITY COMMITMENTS TO FUND EUROPEAN EXPANSION STRATEGY GARANTI BANK TAPS NUANCE’S NINA MOBILE VIRTUAL ASSISTANT TO DELIVER CONVENIENT, VOICE-DRIVEN MOBILE BANKING THE REAL THREATS TO BANKING FROM OUTSIDE THE BANKING ARENA: PAYPAL, OYSTER CARDS AND ITUNES FOREIGN INVESTMENT SOUGHT IN ASIA’S GROWTH POWERHOUSE – AND IT’S NOT CHINA THE BRANCH(ES) OF THE FUTURE: A REGIONAL PERSPECTIVE BIG DATA: WHAT’S IN IT FOR THE FINANCIAL SERVICES’ CUSTOMER? HOW THE GLOBAL BANKING AND FINANCE COMMUNITY IS SCRUBBING UP ITS ACT THE FUTURE IS BRIGHT. THE FUTURE IS MOBILE CHANGING CUSTOMER EXPECTATIONS AND THE RISE OF THE ‘VIRTUAL BANK’ US CONSUMERS TWICE AS LIKELY TO SHARE A BAD SERVICE EXPERIENCE THAN UK COUNTERPARTS SEVEN REASONS FOR ANY BUSINESS TO BECOME SOCIALLY RESPONSIBLE CITYJOBS AND JOBSITE TALK MILLENNIAL HIRING DEMAND CHALLENGES MILLENNIALS DEMAND WORK THAT WORKS FOR THEM NEW RESEARCH REVEALS THE INCREASING POWER OF THE ‘DIGITAL NATIVE’ SOFTWARE IS NOW YOUR BRAND IN BANKING? THEN IT’S TIME TO LEAP OVER THE GENERATION GAP YOUR CHANCE TO HEDGE YOUR FUTURE WITH THE CORPORATE ESCAPE GIVEAWAY BRANCH BANKING MAY OUTLAST THE ONLINE CHANNEL AFTER ALL TOP THREE WAYS TO CONNECT WITH A NEW GENERATION USING TECHNOLOGY TO ENHANCE CUSTOMER SERVICE IN BANKING Deloitte: According to the Millenials, businesses won’t grow without innovation IT is changing – tech support needs to keep up What are the basic Money Management Rules in the trading business?