Led by its fresh approach to design and user experience, Mike Shafro, Founder & CEO of xpate, looks at how the future of customer...
Interview with Lyndsay Morgan Operations Director of Climb Online It has been just over two years since the UK announced its first lockdown because of the...
By Andrew Stephenson, Director of Marketing EMEA at Treasure Data The financial services (FS) sector has faced a great deal of uncertainty since the pandemic began...
By Scott Magill, Managing Director at Rubrik Australia and New Zealand As the newest executives on the block, Chief Data Officers and Chief Digital Officers (CDOs)...
By Simon Kew, Managing Director of Alchemie Technology Soaring energy prices are in danger of forcing manufacturers to close – particularly in the textile sector. Spiralling...
Key highlights: Report reveals a disconnect between women holding roles on boards and in the executive. Only 6.7% of board chairs are women, and even fewer...
TD Bank’s Head of U.S. Contact Centers is building a culture of financial well-being through empowered colleague development. By Paul Bajus, Head of U.S. Contact Centers...
By Alex Baulf, senior director, Global Indirect Tax at Avalara, offers his reflections on the tax implications of the Spring Statement on businesses As we emerge...
Agility is essential in an uncertain world, and if the COVID-19 pandemic has taught us anything, it’s that the world as we know it is decidedly...
By Elan Amir, CEO, MeasureOne Consumer data is big business, projected to reach $234.6 Billion by 2026. There has never been more consumer data available online,...
By Stefan Spendrup, VP of Sales Northern and Western Europe at SOTI The need to interact and interface with customers and employees as smoothly as possible has...