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Global Banking & Finance Review
TPBank2019

Global Banking and Finance Review is pleased to announce Tien Phong Commercial Joint Stock Bank (TPBank) as the Global Banking & Finance Awards® winner for Savy – Best Mobile Savings App Vietnam 2019

Global Banking and Finance Review has awarded Tien Phong Commercial Joint Stock Bank (TPBank) in recognition for its dedication to providing leadership, excellence and innovation in mobile savings applications. “TPBank continues to innovate and use technology to enhance customer experience. Savy, is changing the way people think about savings. Offering competitive interest rates, flexible terms, the ability to send money from any bank account at no charge and the convenience of completing all transactions directly from their phone. Savy, is an interactive, user friendly app that allows customers to conquer their savings goals and plan for the future.  Their strong performance, commitment to providing innovative solutions and dedication to helping clients achieve their savings goals is what made them stand out as the clear winner this year,” said Wanda Rich, Editor, Global Banking & Finance Review. “We look forward to seeing more from them in the years to come.”

The awards honour companies that stand out in particular areas of expertise in the banking and finance industry. Tien Phong Commercial Joint Stock Bank (TPBank) was awarded Savy – Best Mobile Savings App Vietnam 2019because of the company’s outstanding performance and achievements in mobile banking and by scoring well in the following categories:

  • Design and functionality, User friendly app
  • Use of technology to enhance customer experience
  • Value driven products and services- competitive rates, flexible terms

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Moneycorp and Futurice discuss some of the key lessons and insights they have gleaned through their partnership

Moneycorp Chief Finance and Operating Officer Nick Haslehurst and Futurice Commercial Director David Mitchell explain what international finance can learn from retail banking and why it’s time for a more customer-centric approach.

UK-based Moneycorp is a global specialist in currency exchange, hedging and international payments, handling a huge volume of transactions for a wide variety of corporate, institutional and individual customers in over 190 currencies. Digital engineering and innovation consultancy Futurice has worked with Moneycorp since 2016 to design and build a new customer-centric online platform and service experience. In the following interview, Moneycorp Chief Finance and Operating Officer Nick Haslehurst (NH) and Futurice Commercial Director David Mitchell (DM) discuss some of the key lessons and insights they have gleaned through the partnership.

Can you explain what brought Moneycorp and Futurice together?

NH: With financial services becoming increasingly tech-focused, Moneycorp saw an opportunity to bring retail banking-style customer centricity to currency exchange and international payments. As a result, the company partnered with Futurice to co-create a best-in-class international payment platform for private and corporate customers.

DM: Initially, Futurice’s role focused on the technological transformation of Moneycorp’s digital platform. However, as the partnership grew, we took a deeper role, helping Moneycorp develop a more agile culture and…

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