CUSTOMERS EXPECT MORE RECOGNITION AND GREATER CHOICE FROM BANK LOYALTY PROGRAMMES REVEALS COLLINSON GROUP
Just 38 percent of UK consumers who are members of financial services loyalty programmes feel as though they are rewarded. This increases to 51 percent of global consumers In the UK, customers want the ability to combine points with cash (37 percent), have a larger selection of rewards (37 percent) and a simpler user experience […]
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THE RAMIFICATIONS OF THE LACK OF AGE DIVERSITY IN FINTECH
By Nick White, Product and Marketing at MonitiseFINkit After gender, age is the next frontier when it comes to achieving workplace diversity. While…
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HOW TO COMBAT THE GROWING THREAT OF DATA BREACHES
By Andrew Bridges, Data Quality and Governance Manager at REaD Group Modern technology has transformed the way we process information, allowing us…
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DELOITTE SPONSORS FIRST “SAUDI SMART CITIES CONFERENCE 2017” TO SUPPORT GCC GOVERNMENTS IN DEVELOPING SMART CITIES
Deloitte is one of the sponsors of the first “Saudi Smart Cities Conference 2017” under the patronage of the Ministry of Municipal…
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STEP ONE IN FINANCIAL SERVICES DIGITAL TRANSFORMATION: OVERCOME TECHNICAL DEBT
By Olivier Huynh Van, CTO and Co-founder, Glue Networks Digital transformation holds great promise for financial institutions, including greater efficiencies, reduced costs…
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UNFRAGMENTING SECURITY WITH THREAT INTELLIGENCE
By Anthony Perridge, Regional Director, ThreatQuotient It has often been said that complexity is the enemy of security. It is a simple…
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IOT FOR RETAIL BANKING IS AN EVOLUTION STARTING FROM CUSTOMERS’ WALLETS
By Mark Aldred, Head of International Sales, Auriga Smart, connected devices are finally appearing in our homes and cars, and becoming integral…
Business
FIGHTING FOR TALENT: BUILDING PEOPLE COMPANIES TO DRIVE BUSINESS GROWTH
87% of companies recognise the need to focus on their people as they struggle to recruit and retain talent A new report…
Trading
IS THE SO-CALLED ‘REFLATION TRADE’ OVER?
By Michael Stanes, Investment Director at Heartwood Investment Management Confidence in President Trump’s ability to execute his pro-growth agenda has further evaporated…
Interviews
WHAT DOES OPEN BANKING MEAN FOR THE CUSTOMER EXPERIENCE?
Q&A with Tanmaya Varma, Global Head of Industry Solutions, SugarCRM Over the past few years we’ve witnessed profound change in the land…
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