Realex Payments, one of Europe’s fastest growing payment solution providers, today announces the start of a three year partnership agreement with Encoded, a leading provider of interactive contact centre and online payment solutions.
The Realex Payments gateway has been integrated into Encoded’s product suite to complement the interactive voice response systems for payments and data collection currently offered to customers. The deal, which comes into effect immediately in the UK and Ireland, will see Encoded offer their new prospects the Realex Payments gateway as part of Encoded’s full solution package, serving multiple sectors including retail, insurance, finance, travel and ticketing.
Gordon Buckland at Encoded commented “Interactive voice response systems provide cost effective data collection, but the scope of this opportunity for business improvement is far greater for retailers when it is integrated with an online payment gateway that offers a broader range of functionality. Realex Payments offered us the level of compatibility we were looking for in a partner, including a fast set-up, excellent customer support and a streamlined billing process for greater convenience.”
Encoded will benefit from access to the Realex Payments partner network, marketing opportunities and earning potential through reseller margins. Offering merchants a combined, fully integrated service and billing solution from a single source, Encoded have added value to their customer proposition. Working with Encoded will enable Realex Payments to further expand their coverage over their top performing sectors, leveraging their vast experience within the retail, insurance, finance, travel and ticketing sectors.
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Andrew Yoakley, Head of Business Development at Realex Payments commented: “The fact that Encoded joins our partnership book underlines the quality of our solution in terms of reliability, installation speed and security. It is of primary importance that our solution integrates easily with channel partners. In 2014 Realex Payments are strategically focussed on developing strong relationships with potential and existing channel partners, to ensure our solution continues to best fit their needs.”