Finance
Air India probes if crew followed protocols in Boeing fuel-switch incident
Published by Global Banking & Finance Review®
Posted on February 5, 2026
3 min readLast updated: February 5, 2026
Global Banking & Finance Review®
Company
Published by Global Banking & Finance Review®
Posted on February 5, 2026
3 min readLast updated: February 5, 2026
Air India investigates a Boeing jet fuel-switch defect incident after a flight from London, focusing on crew compliance and safety protocols.
By Aditya Kalra and Abhijith Ganapavaram
NEW DELHI, Feb 5 (Reuters) - Air India said on Thursday it was investigating if its crew followed all compliance procedures when a Boeing jet took off from London with a possible fuel-switch defect, only to be later grounded in India.
Reuters is the first to report the airline's investigation of Sunday's incident, after reporting that Britain's aviation authority had privately asked Air India for details of all maintenance actions before the decision to take off.
Britain has given Air India a week's deadline to submit a complete response, or face regulatory action against it and its fleet of 33 Boeing 787s.
Authorities have said pilots in London had observed the fuel control switch did not stay latched in the 'run' position on two attempts, but was stable on a third.
The crew decided to fly to India, where the pilot reported a possible "defect" on landing, forcing the grounding of the plane for checks.
In a statement, Air India said it will be "following its safety investigation protocol and take appropriate action," in response to a query from Reuters whether the pilots had flagged concerns to British authorities before takeoff.
It did not elaborate on possible action.
ISSUE REPORTED ON LANDING IN INDIA
A source with direct knowledge of the matter told Reuters Air India's investigation would question the crew why they did not report the incident in London, and if they felt it was safe to fly, why they reported it later in India.
India's civil aviation authority did not immediately respond to queries from Reuters.
Fuel switches, which regulate the flow of jet fuel to a plane's engines, were at the centre of last year's crash of an Air India Dreamliner in the western state of Gujarat that killed 260 and triggered tighter scrutiny of the airline.
After Sunday's incident, Air India and Indian authorities have said there were no issues with fuel control switches on the airline's Dreamliner fleet.
Britain's watchdog has sought a "comprehensive root-cause analysis" of the incident and a "preventive action plan", however, to avert any recurrence across Air India's Boeing 787 fleet, Reuters reported on Wednesday.
"The safety of our passengers and crew remains Air India’s highest priority," the airline added in its statement.
(Reporting by Aditya Kalra; Editing by Clarence Fernandez)
Compliance refers to the act of conforming to laws, regulations, and guidelines set by authorities. In aviation, it ensures that safety and operational standards are met.
Safety protocols are established procedures and guidelines designed to ensure the safety of operations and personnel. They are critical in aviation to prevent accidents.
An investigation in aviation involves a systematic examination of incidents or accidents to determine causes and prevent future occurrences. It often includes reviewing compliance with safety protocols.
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