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GMC SOFTWARE TECHNOLOGY RANKED AS A LEADER IN LATEST CUSTOMER COMMUNICATIONS MANAGEMENT REPORT BY INDEPENDENT RESEARCH FIRM

Published by Gbaf News

Posted on January 18, 2014

4 min read

· Last updated: December 11, 2018

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GMC among top-ranked for current offering and product strategy

GMC Software Recognized by Forrester

www.gmc.net: GMC, the award-winning leader in customer communications management (CCM) and output management, announced today that The Forrester WaveTM: Document Output For Customer Communications Management, Q1 2014, has positioned GMC Software Technology (GMC) in the leader segment for its solution GMC Inspire. It is the latest Forrester Research, Inc. Wave report[1] that independently evaluates vendors’ current offering and strategy.

gmc software technology ranked as a leader in latest customer communications management report

gmc software technology ranked as a leader in latest customer communications management report

Leader Status Maintained in 2014 Report

GMC has once again been cited as a leader in this Forrester Wave. GMC is one of only three vendors to maintain their leader status in the 2014 report.

Top Scores for GMC Inspire's Features

GMC Inspire achieved the top-score in the current offering category. As part of this category it top-ranked for document input design and composition, and also for workflow, implementation and reporting. GMC also rated joint highest for product strategy in the DOCCM space.

CEO Henri Dura Comments on Recognition

Henri Dura, CEO, GMC Software Technology, comments: “We are extremely pleased that, in our opinion, our strategy, innovation and tangible successes have been independently recognized in The Forrester Wave. After all, we believe this report will help enterprises recognize who are the leaders and the best customer communications solution to drive their business growth.

“Over the last 20 years we have shown relentless commitment to innovation and have embraced the new enterprise trends cited by The Forrester Wave for broader customer experience goals, with interactive communication, better mobile support and flexibility for the iWorker. Our new owners, Neopost, have also helped add value to our business with research and development and distribution bulk. Today, we offer complete customer communications – from direct mail to digital”; concludes Dura.

Download the Full Forrester Report

Download The Forrester WaveTM: Document Output For Customer Communications Management, Q1 2014, here:http://www.gmc.net/en/download-forrester-wave-2014

GMC among top-ranked for current offering and product strategy

www.gmc.net: GMC, the award-winning leader in customer communications management (CCM) and output management, announced today that The Forrester WaveTM: Document Output For Customer Communications Management, Q1 2014, has positioned GMC Software Technology (GMC) in the leader segment for its solution GMC Inspire. It is the latest Forrester Research, Inc. Wave report[1] that independently evaluates vendors’ current offering and strategy.

gmc software technology ranked as a leader in latest customer communications management report

gmc software technology ranked as a leader in latest customer communications management report

GMC has once again been cited as a leader in this Forrester Wave. GMC is one of only three vendors to maintain their leader status in the 2014 report.

GMC Inspire achieved the top-score in the current offering category. As part of this category it top-ranked for document input design and composition, and also for workflow, implementation and reporting. GMC also rated joint highest for product strategy in the DOCCM space.

Henri Dura, CEO, GMC Software Technology, comments: “We are extremely pleased that, in our opinion, our strategy, innovation and tangible successes have been independently recognized in The Forrester Wave. After all, we believe this report will help enterprises recognize who are the leaders and the best customer communications solution to drive their business growth.

“Over the last 20 years we have shown relentless commitment to innovation and have embraced the new enterprise trends cited by The Forrester Wave for broader customer experience goals, with interactive communication, better mobile support and flexibility for the iWorker. Our new owners, Neopost, have also helped add value to our business with research and development and distribution bulk. Today, we offer complete customer communications – from direct mail to digital”; concludes Dura.

Download The Forrester WaveTM: Document Output For Customer Communications Management, Q1 2014, here:http://www.gmc.net/en/download-forrester-wave-2014

Key Takeaways

  • GMC Software Technology’s GMC Inspire is ranked a Leader by Forrester in Q1 2014 for customer communications management (CCM) solutions.
  • GMC Inspire achieved top score for current offering—especially document input design, composition, workflow, implementation, and reporting—and tied highest for product strategy.
  • GMC is among only three vendors to maintain Leader status in the 2014 Forrester Wave report.
  • Henri Dura, CEO of GMC, emphasized the company’s two decades of innovation, mobile support, interactive communication, and value added through their ownership by Neopost (now Quadient).

Frequently Asked Questions

What recognition did GMC Software Technology receive?
Forrester’s Q1 2014 Wave report ranked GMC as a Leader in Document Output for Customer Communications Management
Which solution was evaluated?
The solution evaluated was GMC Inspire, GMC’s customer communications management platform
What areas did GMC Inspire lead in?
It achieved top scores in current offering—document input design, composition, workflow, implementation, reporting—and tied for highest in product strategy
How many vendors retained Leader status in this category?
GMC was one of only three vendors to maintain Leader status in the 2014 report
Who is the CEO of GMC and what did they comment?
Henri Dura commented, highlighting the company’s innovation over 20 years, interactive and mobile capabilities, and benefits from Neopost’s ownership.

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