Aegis Limited celebrating its recognition as a Top 10 Outsourcing Service Provider - Global Banking & Finance Review
The image captures Aegis Limited's team celebrating their recognition as a Top 10 Outsourcing Service Provider by ISG, highlighting their growth in the Asia Pacific market.
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AEGIS NAMED A TOP 10 OUTSOURCING SERVICE PROVIDER BY ISG

Published by Gbaf News

Posted on November 7, 2014

2 min read

· Last updated: March 8, 2019

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Aegis Recognized Among Top Outsourcing Providers

Aegis Limited, a global outsourcing and technology services company announced it has been named a Top 10 Outsourcing Service Provider by Information Services Group (ISG), a leading technology insight, market intelligence and advisory services company.

Breakthrough 10 Sourcing Standouts in Asia Pacific

Aegis was among the leading providers in the Breakthrough 10 Sourcing Standouts category for the Asia Pacific region based on annual contract value (ACV) won over the last 12 months, according to the ISG Global Outsourcing Index. Now in its 48th consecutive quarter, the ISG Outsourcing Index provides an independent quarterly review of the latest sourcing industry data and trends for enterprises, service providers, analysts and the media.

Changing Landscape of Asia Pacific Outsourcing

Sandip Sen, Global CEO, Aegis Limited said, “Asia Pacific has been a BPM delivery hub for the last 15 years. However, this market is now changing as outsourcing service providers realign their offerings to consider the demands of the local Asian market. In recent times, businesses in the Asia Pacific region have displayed an increasing openness to adopting best practices even as they remain singularly focused on customer innovation. ”

Aegis’ Strategic Growth and Expansion

Aegis has undergone a remarkable evolution and its ability to acquire and scale new businesses is helping the company prepare for the new wave of growth. Its strategic presence in Malaysia augments Aegis’ diversified client base, strengthens its domain expertise and enhances its language capabilities with Bahasa, Mandarin, English, Japanese and Korean languages. Enriched with these capabilities, Aegis is poised to become a formidable player both in Asia Pacific and in the global BPM market.

ISG Outsourcing Index and Company Criteria

Aegis’ inclusion in the ISG Outsourcing Index is based on data the company submits to ISG each quarter.

“For more than a decade, the ISG Outsourcing Index has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance,” said Paul Reynolds, chief research officer of ISG.  “Aegis continues to establish itself as a leading and growing player in the global market for Business Process Management services, based on its volume of business in relation to other industry providers.”

Key Takeaways

  • Aegis Limited named a Top 10 Outsourcing Service Provider by ISG in the Asia‑Pacific Breakthrough 10 category.
  • Recognition based on annual contract value (ACV) won over the past 12 months per ISG Global Outsourcing Index™.
  • Aegis’s capabilities in Malaysia and its multilingual talent in Bahasa, Mandarin, English, Japanese, and Korean bolster its regional strength.
  • The ISG Outsourcing Index™, now in its 48th consecutive quarter, is based on quarterly data submissions from providers like Aegis.
  • ISG’s Paul Reynolds affirmed Aegis as a growing leader in global BPM services based on transaction volume.

References

Frequently Asked Questions

What recognition did Aegis Limited receive from ISG?
It was named a Top 10 Outsourcing Service Provider in the Breakthrough 10 Sourcing Standouts category for Asia‑Pacific, based on ACV won over the past 12 months, per the ISG Global Outsourcing Index™.
What criteria does ISG use for this ranking?
Rankings are based on annual contract value (ACV) won over the previous 12 months as captured in the ISG Global Outsourcing Index™, which reviews quarterly outsourcing data.
How does Aegis support its Asia‑Pacific operations?
It has a strategic presence in Malaysia and offers multilingual capabilities including Bahasa, Mandarin, English, Japanese, and Korean, enhancing domain expertise and client reach.
What is the ISG Outsourcing Index™?
It is an independent quarterly review of sourcing industry data—including transaction structures, adoption, geography, and provider performance—now in its 48th consecutive quarter.

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