Aegis Limited awarded Excellence in BPO/ITES by Indian Merchants Chambers - Global Banking & Finance Review
Aegis Limited celebrated its recognition for Excellence in BPO/ITES by Indian Merchants Chambers, highlighting its contributions to global outsourcing and technology services.
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AEGIS HONORED WITH EXCELLENCE IN BPO / ITES BY INDIAN MERCHANTS CHAMBERS

Published by Gbaf News

Posted on February 27, 2014

3 min read

· Last updated: December 7, 2018

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Aegis Limited Receives BPO Excellence Award

Aegis Limited, a global outsourcing and technology services company announced that it has been recognized with the Excellence in BPO/ITES Award for Large Enterprise Category by the Indian Merchant Chambers. This recognition was bestowed upon Aegis during the Annual Indian Merchants Chambers (IMC) IT awards 2014.

Aegis Limited, A Global Outsourcing And Technology Services Company

Aegis Limited, A Global Outsourcing And Technology Services Company

About the Indian Merchants Chamber

Established in 1907, The Indian Merchant’s Chamber is recognized as India’s top chamber of trade, commerce and industry with over 3000 members.  Indian Merchants Chamber (IMC) – IT awards is an initiative to acknowledge organizations which have contributed significantly in area of Technology and Business Transformation. It acknowledges IT / BPO Companies and end users of IT/ BPO for technological solutions, applications and improvements that have transformed the industry.

Leadership Reactions to the Recognition

Sandip Sen, Global CEO, Aegis Limited said “We are humbled with this recognition from the prestigious Indian Merchants Chamber. This recognition further acknowledges the breadth of services we provide and particularly our investment in global delivery model, customer experience management and domain capabilities which is driving better business outcomes for our clients”.

Speaking on the occasion, Mr. Shailesh Vaidya, President, IMC, said that, “India is now known to churn out one of the best quality of IT in the world today. IMC IT Awards 2013 are the first step to recognize this fraternity of industry, which has made IT synonymous with India. Technology has changed the way we look at the world today. It has made life easier and more efficient for us, and India has now become a name to reckon with in the international IT sphere.”

AEGIS Honored With Excellence In BPO / ITES By Indian Merchants Chambers

AEGIS Honored With Excellence In BPO / ITES By Indian Merchants Chambers

Insights on the Indian IT Sector

Giving an overview on the IT sector, Dr. Lalit Kanodia, Chairman, IT Committee, IMC, said, “There was a need for taking up the issues of IT sector seriously in the current scenario. Software Exports from India were expected to be around $85 billion this year, despite the global meltdown.  Together with domestic software revenues, IT Services constituted 1% of our GDP in 1998, 4% in 2008 and 6% today.   If IT Hardware is included, IT constitutes about 7⅓% of our GDP.  This is about half the share of entire manufacturing sector in our economy, and thus underlines the importance of IT to India.”

Award Selection and Global Presence

This being the first year of inception of annual IMC – IT awards, Aegis was amongst the few companies which got selected from close to 150 nominations. With more than 56 locations across 13 countries and over 55,000 employees, Aegis has placed customer experience (CX) management at the core of its business strategy.

Key Takeaways

  • Aegis Limited won the Excellence in BPO/ITES Award (Large Enterprise) by the Indian Merchants’ Chamber in 2014.
  • The award recognized Aegis’ system that analyzes social media and news for customer experience intelligence.
  • This was the inaugural IMC IT Awards, with Aegis selected from nearly 150 nominations.
  • Aegis operates across 56+ locations in 13 countries with over 55,000 employees, emphasizing CX management.

References

Frequently Asked Questions

What award did Aegis receive?
Aegis received the Excellence in BPO/ITES Award in the Large Enterprise category at the IMC IT Awards 2014.
Who presented the award?
The award was presented by the Indian Merchants’ Chamber, India’s premier chamber of trade, commerce and industry.
Why was Aegis awarded?
For its system that generates intelligence by analyzing news and social media to drive strategic customer experience improvements.
How competitive was the selection?
Aegis was selected from close to 150 nominations, marking the first year of the annual IMC IT Awards.
What is Aegis’s global presence?
Aegis has over 56 locations across 13 countries and employs more than 55,000 people, with CX management at its core.

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