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VPBank to win Most Innovative Retail Bank Vietnam 2013 Award

Published by Gbaf News

Posted on May 14, 2013

2 min read

· Last updated: October 20, 2018

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VPBank Receives Prestigious Innovation Award

vpbankRecently, Vietnam Prosperity Bank (VPBank) has honored to receive “Most Innovative Retail Bank Vietnam 2013” Award by the Global Banking & Finance Review (GBAF).

The “Most Innovative Retail Bank Vietnam 2013” Award lies within the “Global Banking & Finance Review Awards 2013” system which is held annually to honor enterprises with excellent business performance in the global financial community. The award recognizes innovation, achievement, development strategy, advancement and adaptability in the field of banking and finance.

Criteria for the Retail Bank Award

To obtain this recognition from the Council and selected as “Most Innovative Retail Bank Vietnam 2013”, VPbank has fully satisfied the criteria in terms of brand value, financial performance, feasibility of retail strategy, sales competencies, risk management capacity, operational procedures and information technology, diversity of products and services, the ability to penetrate the retail market, human resources and development potential in the future.

VPBank's Innovative Strategies and Focus

With the strategy to focus on personal customer segment, VPBank has restlessly attempted to bring innovation to customers with best products and services based on modern technology and professional trading venues. Beside the traditional products and services, VPBank has always concentrated on providing modern banking services aiming to meet the needs and interests of clients such as Internet Banking, Mobile Banking, SMS Banking, Call Center, ATM, etc.

Leadership Insights on Success Factors

About this award, the representative of VPBank leadership shared that: What differentiate VPBank are the clear, flexible and focused business strategy, as well as the personal-customer-oriented implementation plan. Year 2013 has marked a new development milestone in achieving this goal, creating a firm foundation for VPBank’s ambitious business plan in 2013 and realizing the vision to become one of three leading retail Joint Stock Commercial Bank in Vietnam

Recognition and Additional VPBank Achievements

With the continuous efforts over time, VPBank has been recognized by international and domestic communities and won such prizes as: 7th consecutive Straight-Through-Process Awards by BNY Mellon, Most Satisfactory Banking Services Award; Award for the Best in Network Growth, Award for Highest Rate of Service Activation by Western Union; Straight – Through – Processing (STP) Award by Wells Fargo, and especially Vietnam Value Award by Council of National Brand Name.

 

 

Key Takeaways

  • VPBank received the “Most Innovative Retail Bank Vietnam 2013” Award from Global Banking & Finance Review.
  • The award reflects VPBank’s strengths in retail strategy, digital services, risk management, and operational innovation.
  • The accolade complements VPBank’s other recognitions in 2013 such as STP awards and service quality honors.

References

Frequently Asked Questions

What award did VPBank win in 2013?
VPBank won the “Most Innovative Retail Bank Vietnam 2013” Award from Global Banking & Finance Review.
What criteria were considered for the award?
Criteria included brand value, financial performance, retail strategy feasibility, risk management, IT, diverse products and services, market penetration, and HR development potential.
What digital services did VPBank emphasize?
VPBank emphasized Internet Banking, Mobile Banking, SMS Banking, Call Center, and ATM services to innovate retail banking.

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