NICE and Truphone Integrate Solutions
The combination of Truphone’s mobile recording technology with NICE’s Trading Recording system will enable clients to comply with the latest cellular record keeping regulations
NICE Systems (NASDAQ: NICE) and Truphone, the global mobile network announced that they have successfully integrated the cellular carrier’s mobile recording service with the NICE Trading Recording (NTR) system.
Paul Lieschling
Meeting Global Compliance Requirements
This partnership will enable clients to have an integrated solution to comply with the newest international cellular record keeping regulations, including FCA in the UK and Dodd-Frank in the US. These rules mandate that financial institutions capture, store and retrieve mobile communications that relate to specific trades in the UK and US. With further regulations being considered across many European and Asian financial centers, the integration of Truphone technology into the NICE NTR system future proofs customers’ mobile recording capabilities and ensures continuing regulatory compliance.
Truphone Mobile Recording Capabilities
The addition of Truphone Mobile Recording, which provides seamless recording in over 200 countries, gives NICE NTR customers an integrated solution to store and analyze data, the integrated NTR system also offers organizations the increased security and privacy of having one platform on their premises to record voice, instant messenger and data communications across fixed and mobile platforms.
Seamless Integration and Voice Capture
NICE Trading Recording has the ability to capture all voice interactions across the different channels (front-end, back-office, mobile phones, etc.). NTR’s seamless integration into the NICE Communication Surveillance platform offers customers combined communication tools providing unprecedented compliance control and investigation ability.
Industry Leaders Discuss Partnership Benefits
Yaron Morgenstern, General Manager, Financial Markets Compliance, NICE
“We believe that our partnership with Truphone will provide significant benefits to our global customers. The growth of mobile capture is important to NICE as we continue to offer our customers secure, intelligent multichannel compliance software to help manage the ever changing compliance rules and challenges.”
Yaron Morgenstern
Paul Liesching, Senior Vice President, Truphone Mobile Recording, Truphone
“We are delighted that our Mobile Recording capability will further enhance the NICE Trading Recording system. By integrating Truphone Mobile Recording, NTR customers will now be able to support their mobile compliance and governance requirements across four continents.”
