NewVoiceMedia, a leading provider of cloud contact centre solutions, has appointed E.J. Tague as Vice President Sales, North America Western Region.

Tague joined with more than 15 years’ sales experience from both large enterprises and start-up companies. Most recently he held the position of Senior Director of Sales at Kontagent, prior to which he spent eight years at RightNow Technologies and Oracle where he managed an enterprise team of sales representatives and regional managers. At NewVoiceMedia, E.J. will continue to expand the sales organisation throughout North America West, accelerating growth through new customer acquisition and maintaining successful and trusted partnerships with existing customers.

Tague‘s appointment reflects NewVoiceMedia’s substantial growth and further demonstrates its commitment to providing customers and prospects in the region with the best possible support, as well as developing the company’s relationship with Salesforce to secure its position as global partner of choice for cloud contact centre technology. NewVoiceMedia’s ContactWorld solutions integrate with Salesforce to enable customers to quickly and easily deliver a personalised and unique customer experience, quickly and securely.

E.J. comments, “NewVoiceMedia’s continued product and service innovation, coupled with our strong partnership and integration with Salesforce, has enabled us to quickly expand our customer base in North America. I’m very excited to be a part of an organisation that is disrupting one of the biggest markets in the world, transforming the way companies do business and driving our customers’ success”.

CEO Jonathan Gale adds, “NewVoiceMedia is growing at more than twice the rate of the rapidly expanding cloud contact centre market and we have doubled our number of staff over the last year to meet increased demand for our technology. E.J. joining the team marks another important appointment as we continue to strengthen the business and our relationship with Salesforce. With his extensive industry expertise and leadership experience, E.J. will beinvaluable in his new role with us”.

For more information about NewVoiceMedia, please visit www.newvoicemedia.com.