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FISERV PRESENTS ON THE MARRIAGE OF MARKETING AND MOBILE BANKING AT SIBOS 2014

Published by Gbaf News

Posted on September 30, 2014

2 min read
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Fiserv and Bank of Ireland at Sibos 2014

 What: Fiserv and client, Bank of Ireland, will present “The Perfect Pair: How Bank of Ireland Married Marketing and Mobile Banking” at Sibos 2014

Who: Geoff Keast, Digital Channels and Payments Director, EMEA, International Group, Fiserv and Jonathan Kidd, strategy and planning manager, Bank of Ireland

When: Wednesday, 1 October, 16:15 – 16:45 p.m.

Where: OT1, Sibos Exhibit Hall, Boston Convention and Exhibition Center

Leveraging Mobile Banking for Marketing Success

Why: Digital channels are fertile ground for delivery of marketing messages, and mobile functionality has opened new doors for reaching customers with the right messages, at the right time and the right place. Bank of Ireland has capitalized on almost-universal adoption of smartphones in both the Irish and UK market by making significant enhancements to its mobile banking service to increase customer engagement.

In this session, the bank will discuss how it is breaking new ground for marketing in the mobile channel, directly in the bank’s mobile app. The session will also focus on the bank’s innovative approach to delivery of real-time campaigns for an entire range of dynamic messaging and advertising, as well as measurements of success.

Interview Opportunities and Additional Activities

Action Item:  Keast is available for interviews after the session or in the Fiserv stand #B09

Additional Information: Fiserv will host 15-minute NowTalks on top-of-mind topics, which will be repeated daily in the Fiserv stand #B09. Subject matter experts will be available for interviews upon request.

Fiserv NowTalks Session Topics and Schedule

10:00–10:15 a.m.                              Differentiate Your Payments Offering through Financial Crime Risk Mitigation

10:45–11:00 a.m.                              Harmonizing Securities Markets across the Globe

11:30–11:45 a.m.                             Deliver on the Promise of Financial Inclusion

14:00–14:15 p.m.                             The Bank of Tomorrow, Today

14:45–15:00 p.m.                               The Growing Threat of Payments Fraud: How to Create a Robust Defense

15:30–15:45 p.m.                              Accelerate the Financial Close by Automating Reconciliation

16:15–16:30 p.m.                              Financial Services and Wearables: Engage Your Customers More Effectively with This New Technology

Key Takeaways

  • Fiserv and Bank of Ireland presented case study on integrating marketing into mobile banking at Sibos 2014.
  • Presentation titled “The Perfect Pair…” occurred on October 1, 2014 at Sibos in Boston.
  • Session showcased real‑time dynamic in‑app campaigns to boost customer engagement.
  • Fiserv offered daily NowTalks at their stand covering various hot topics in financial services.

References

Frequently Asked Questions

What was the title of the Fiserv‑Bank of Ireland presentation at Sibos 2014?
“The Perfect Pair: How Bank of Ireland Married Marketing and Mobile Banking.”
When and where did the session take place?
Wednesday, 1 October 2014, 16:15–16:45 at OT1 in the Sibos Exhibit Hall, Boston Convention and Exhibition Center.
What was the focus of the presentation?
How Bank of Ireland used mobile banking enhancements to deliver real‑time dynamic marketing messages directly within the app to increase customer engagement.
What additional activities did Fiserv host at their stand?
Daily 15‑minute NowTalks on topics like financial crime risk, securities harmonization, financial inclusion, wearables, fraud defense, and automated reconciliation.

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