Fourth annual Talkin’ Cloud 100 report identifies NewVoiceMedia as leading cloud contact centre vendor
NewVoiceMedia ranks among the world’s Top 100 Cloud Service Providers (CSPs), according to Penton Media’s fourth annual Talkin’ Cloud 100 report. The Top 100 CSPs generated more than $23.4 billion in combined cloud services revenues in 2013, up nearly 44 percent from the previous year.
In addition to honouring NewVoiceMedia in 41st place, this year’s Talkin’ Cloud 100 report profiles cloud service providers, cloud services brokerages, cloud services aggregators, managed service providers and value-added resellers.
“The report recognises the companies that have been most successful in the business of cloud computing, and we are delighted to be ranked among the world’s top 100 cloud service providers”, said Jonathan Gale, CEO of NewVoiceMedia. “Our cloud contact centre solution integrates seamlessly with Salesforce, enabling organisations to connect the right sales or service rep to the right customer, and the wealth of customer data at their fingertips means they can offer a valuable personalised service every time. At NewVoiceMedia, we are dedicated to making our cloud capabilities best-in-class, and it’s great to be formally recognised”.
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The Talkin’ Cloud 100 report is based on data from Talkin’ Cloud’s online survey, conducted from January to May 2014. The report recognises top cloud service providers based on such metrics as annual cloud services revenue growth (both in actual dollars and in percentage growth rates).
“Penton and Talkin’ Cloud congratulate NewVoiceMedia”, said Charlene O’Hanlon, Senior Executive Editor and Executive Managing Editor of Talkin’ Cloud. “The Talkin’ Cloud 100 represents those companies leading the way in the cloud space at a critical point in the maturation of the market”.
Talkin’ Cloud, produced by Penton, is the go-to resource for CSPs, VARs and MSPs profiting from cloud computing. Talkin’ Cloud features a daily blog, research, Channel Expert Hour Webcasts and FastChat videos. It is the first online media destination for channel partners working in the cloud.