Global Banking & Finance Review® is pleased to announce that Caixa Geral de Depósitos (CGD) has been honoured with nine prestigious titles at the 2026 Global Banking & Finance Review® Awards, reaffirming its leadership across environmental, social, governance (ESG), digital transformation, innovation, and core banking services in Portugal.
The bank has been awarded the following accolades:
Best CSR Program Portugal 2026 – 2026 Global Banking & Finance Review® Awards
Best ESG Sustainability Strategy Portugal 2026 – 2026 Global Banking & Finance Review® Awards
Best ESG Bank Portugal 2026 – 2026 Global Banking & Finance Review® Awards
Best Green Bond Issuer Portugal 2026 – 2026 Global Banking & Finance Review® Awards
Best Digital Bank Portugal 2026 – 2026 Global Banking & Finance Review® Awards
Best Retail Banking App Portugal 2026 – 2026 Global Banking & Finance Review® Awards
Best Bank Digital Transformation Portugal 2026 – 2026 Global Banking & Finance Review® Awards
Excellence in Innovation – AI Customer Service Portugal 2026 – 2026 Global Banking & Finance Review® Awards
Best Trade Finance Bank Portugal 2026 – 2026 Global Banking & Finance Review® Awards
These nine honours reflect CGD’s comprehensive excellence and its ability to consistently deliver innovation, sustainability, and superior customer experiences while maintaining strong operational performance.
The 2026 Global Banking & Finance Review® Awards follow a rigorous and transparent evaluation process. Winners are selected based on a wide range of qualitative and quantitative criteria, including but not limited to:
a. Strategic integration of ESG and sustainability principles across operations
b. Measurable social and environmental impact through CSR initiatives
c. Innovation in product development and digital banking solutions
d. Technological advancement, including AI adoption and automation
e. Operational efficiency and transformation outcomes
f. Customer satisfaction, engagement metrics, and service quality
g. Market positioning, growth, and competitive differentiation
h. Governance, transparency, and adherence to global standards
i. Financial innovation, including sustainable instruments such as green bonds
j. Contribution to economic development through trade finance and business support
These benchmarks ensure that recipients demonstrate not only excellence in financial services but also meaningful contributions to sustainable and responsible banking practices.
CGD’s recognition as Best CSR Program Portugal 2026 – 2026 Global Banking & Finance Review® Awards highlights its well-structured, long-term CSR initiatives that address key societal and environmental challenges. Its achievements in ESG are further underscored by winning Best ESG Sustainability Strategy Portugal 2026 – 2026 Global Banking & Finance Review® Awards and Best ESG Bank Portugal 2026 – 2026 Global Banking & Finance Review® Awards, reflecting a deeply embedded commitment to sustainable finance and responsible governance.
The title of Best Green Bond Issuer Portugal 2026 – 2026 Global Banking & Finance Review® Awards recognises CGD’s leadership in sustainable financing, supporting environmentally responsible projects and contributing to the transition toward a greener economy.
In digital banking, CGD has demonstrated exceptional progress and innovation. Its awards for Best Digital Bank Portugal 2026 – 2026 Global Banking & Finance Review® Awards, Best Retail Banking App Portugal 2026 – 2026 Global Banking & Finance Review® Awards, and Best Bank Digital Transformation Portugal 2026 – 2026 Global Banking & Finance Review® Awards highlight its success in leveraging technology to enhance customer experience, improve accessibility, and streamline operations.
The recognition for Excellence in Innovation – AI Customer Service Portugal 2026 – 2026 Global Banking & Finance Review® Awards showcases CGD’s forward-looking approach to integrating artificial intelligence into customer service, delivering faster, more personalised, and efficient interactions.
Additionally, CGD’s award as Best Trade Finance Bank Portugal 2026 – 2026 Global Banking & Finance Review® Awards reflects its strong capabilities in facilitating international trade and supporting businesses with reliable and efficient financial solutions.
Barnali Pal Sinha, Editor of Global Banking & Finance Review®, commented:
“Caixa Geral de Depósitos’ achievement of nine awards at the 2026 Global Banking & Finance Review® Awards is a testament to its unwavering commitment to excellence, innovation, and sustainability. CGD has successfully combined strong ESG principles with cutting-edge digital transformation, setting a benchmark for the banking industry in Portugal. We extend our sincere congratulations to the entire team for this remarkable accomplishment.”
Global Banking & Finance Review® continues to recognise institutions that drive meaningful progress within the financial sector. CGD’s success across multiple categories highlights its role as a forward-thinking institution that balances financial performance with innovation, sustainability, and customer-centricity.
About Caixa Geral de Depósitos
Caixa Geral de Depósitos (CGD) is Portugal’s largest state-owned banking institution, offering a comprehensive range of financial services including retail, corporate, and investment banking. With a strong emphasis on digital innovation, ESG integration, and customer-focused solutions, CGD plays a key role in supporting economic development and advancing sustainable banking practices in Portugal and internationally.
About Global Banking & Finance Review Awards®
The Global Banking & Finance Review Awards® are widely recognized for identifying and celebrating excellence in financial services worldwide. These awards acknowledge outstanding performance, innovation, and leadership across banking, asset management, investment, and fintech sectors, based on stringent evaluation criteria and independent research.
About Global Banking & Finance Review®
Global Banking & Finance Review® is a UK-based financial intelligence and recognition platform established in 2010, providing authoritative news, in-depth analysis, and insights across banking, capital markets, investment, and financial technology. Its industry-leading Digital-First Banking Awards program celebrates institutional and executive excellence worldwide, highlighting achievements in areas such as strategy, risk management, fintech, and leadership. Serving professionals, regulators, and senior market participants across Europe, the Middle East, Asia, Africa, and the Americas, Global Banking & Finance Review® and its awards are recognized for independent, transparent, and data-driven evaluations of performance. Global Banking & Finance Review® is a registered trademark of GBAF Publications Ltd (UK).
