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BIL SUISSE SIGNS OUTSOURCING CONTRACT WITH AVALOQ’S SWISS BPO CENTRE

Published by Gbaf News

Posted on March 28, 2015

2 min read

· Last updated: March 30, 2015

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BIL Suisse Selects Avaloq for Outsourcing

BanqueInternationale à Luxembourg Suisse SA (BIL Suisse) signed a contract with B-Source, Avaloq’s Swiss BPO centre, to outsource its banking processes. The bank chose B-Source’s comprehensive and pre-configured business process outsourcing (BPO) solution based on the Avaloq Banking Suite.

Details of the B-Source BPO Contract

B-Source and BIL Suisse have signed a contract for the provision of BPO services. Following an in-depth evaluation process, the bank elected a BPO solution based on the Avaloq Banking Suite which enables a fast time-to-market. The migration is scheduled to be completed within six months from the start of the project.

Background: BIL's Presence in Switzerland

BIL is Luxembourg’s oldest private bank and has been offering its services in Switzerland since 1984, mainly in the private and corporate banking sectors. With the migration from its current system Apsys to the B-Source solution the bank will further enhance its efficiency and implement a crucial element in order to support and strengthen its long-term growth strategy.

BIL SUISSE Signs Outsourcing Contract With AVALOQ’S SWISS BPO Centre

Strategic Vision for Enhanced Banking Services

“In this rapidly changing banking environment it is key to stay ahead of the curve. We always aim to meet or exceed our clients’ expectations by providing them with state-of-the-art services and products. With B-Source we found excellent support – their solution is highly scalable, supports us in providing our clients with the best possible service and helps us realize our growth strategy. We are delighted to be working with such a competent partner moving forward”, said Thierry de Loriol, CEO of BIL Suisse.

Avaloq CEO on Back Office Transformation

“With our BPO solution we can make a crucial contribution to BIL Suisse’s growth strategy”, commented Francisco Fernandez, CEO of Avaloq. “By fully industrialising their back office processes, more emphasis can be placed on the core business of providing clients at all times with the best possible service. I am greatly looking forward to the partnership with Luxembourg’s oldest private bank and supporting its Swiss subsidiary.”

Key Takeaways

  • BIL Suisse has signed a contract with Avaloq’s B‑Source Swiss BPO centre to outsource its banking processes.
  • The bank selected B‑Source’s pre‑configured BPO solution based on the Avaloq Banking Suite to enable fast time‑to‑market.
  • Migration from the legacy Apsys system is scheduled to complete within six months to enhance efficiency and support long‑term growth.
  • BIL Suisse aims to industrialize back‑office operations to focus more on core private and corporate banking services.

References

Frequently Asked Questions

What is the scope of the outsourcing contract?
BIL Suisse will outsource its banking processes to B‑Source, using a comprehensive, pre‑configured BPO solution based on the Avaloq Banking Suite.
Why did BIL Suisse choose this solution?
The solution offers fast time‑to‑market, high scalability, and supports the bank’s long‑term growth and client service goals.
What system is being replaced?
The current Apsys system will be replaced through migration to the B‑Source solution within six months of project start.
Who are the key people commenting on this deal?
Thierry de Loriol, CEO of BIL Suisse, and Francisco Fernandez, CEO of Avaloq, both provided comments on the strategic importance and benefits of the partnership.

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