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Business

MASERGY: PERFORMANCE BEYOND EXPECTATIONS

Published by Gbaf News

Posted on October 22, 2013

5 min read

· Last updated: June 11, 2018

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Company Name: masergyMasergy

Company Site: http://www.masergy.com

Comprehensive Managed Network Services

Nature of Business
Masergy provides managed, secure global network services to enterprises and financial organisations that have complex needs across multiple locations. Essentially, its network technology is perfect for global financial companies looking for high performance, regulatory-compliant connectivity. It offers a range of services including Global Ethernet, which it pioneered as a network standard, managed network services and cloud communications.

Global Coverage and Major Office Locations

Locations/also markets it operates in:
Masergy is headquartered in Dallas, TX, with its main European office in London, UK. It serves multinational businesses, in particular those in the US and EMEA.

How to Contact Masergy Worldwide

Contact Information
Corporate HQ
2740 North Dallas Parkway,
Suite 260,
Plano,
TX 75093
USA
Tel: +1 (866) 588-5885
Email: sales@masergy.com

European HQ
32 Farringdon Street, 2nd Floor
London,
EC4A 4HJ
United Kingdom
Tel: +44 (0) 207 173 6900
Email: emea-sales@masergy.com

Meet the Executive Leadership Team

Key Executives
Chris MacFarland – CEO
Robert Bodnar – Executive Vice President & CFO
Tim Naramore – CTO
John Dumbleton – Senior Vice President, Business Development
Greg Nelson – Senior Vice President, Global Sales
Cam Anderson – Senior Vice President, Operations

Innovative Solutions for Global Enterprises

About Masergy:
Masergy is a managed services and cloud communications provider delivering customised, high-performance platforms that help businesses compete in the global marketplace. The company pioneered one of the first global IP/MPLS networks in 2000 that could deliver a pure Ethernet experience to any location worldwide.

Masergy has since expanded its offerings and today operates the largest independent global network platform, a fully integrated cloud communications offering cloud-based security and managed network services. These solutions deliver a superior customer experience with guaranteed performance, scalability and reach.

Masergy’s award-winning technology, flexible solutions and unmatched passion for customer care are why a growing number of the world’s largest companies rely on Masergy to deliver performance beyond expectations.

Recent Awards:

  • 2012 World Vendor Awards – Finalist – Best Transport Solution
  • 2012 Top 50 Channel Partner Program – Channel Partners Magazine
  • 2011 American Business Awards – Finalist Customer Service
  • 2011 Top 50 Channel Partner Program – Channel Partners Magazine
  • 2010 Network Computing Awards – Finalist – Managed Service Provider of the Year

Solutions:

  • Intelligent Connectivity – Secure, seamless global connectivity to global offices or data centres with unrivalled visibility, flexibility and control
  • Managed Services – Secure, reliable, cost-effective solutions that allow businesses to hand off routine network responsibilities to a trusted partner, so IT can focus on growing the business and more critical projects
  • Cloud Communications – Combining customer experience and advanced technology to provide customised cloud UC solutions

Company Name: masergyMasergy

Company Site: http://www.masergy.com

Nature of Business
Masergy provides managed, secure global network services to enterprises and financial organisations that have complex needs across multiple locations. Essentially, its network technology is perfect for global financial companies looking for high performance, regulatory-compliant connectivity. It offers a range of services including Global Ethernet, which it pioneered as a network standard, managed network services and cloud communications.

Locations/also markets it operates in:
Masergy is headquartered in Dallas, TX, with its main European office in London, UK. It serves multinational businesses, in particular those in the US and EMEA.

Contact Information
Corporate HQ
2740 North Dallas Parkway,
Suite 260,
Plano,
TX 75093
USA
Tel: +1 (866) 588-5885
Email: sales@masergy.com

European HQ
32 Farringdon Street, 2nd Floor
London,
EC4A 4HJ
United Kingdom
Tel: +44 (0) 207 173 6900
Email: emea-sales@masergy.com

Key Executives
Chris MacFarland – CEO
Robert Bodnar – Executive Vice President & CFO
Tim Naramore – CTO
John Dumbleton – Senior Vice President, Business Development
Greg Nelson – Senior Vice President, Global Sales
Cam Anderson – Senior Vice President, Operations

About Masergy:
Masergy is a managed services and cloud communications provider delivering customised, high-performance platforms that help businesses compete in the global marketplace. The company pioneered one of the first global IP/MPLS networks in 2000 that could deliver a pure Ethernet experience to any location worldwide.

Masergy has since expanded its offerings and today operates the largest independent global network platform, a fully integrated cloud communications offering cloud-based security and managed network services. These solutions deliver a superior customer experience with guaranteed performance, scalability and reach.

Masergy’s award-winning technology, flexible solutions and unmatched passion for customer care are why a growing number of the world’s largest companies rely on Masergy to deliver performance beyond expectations.

Recent Awards:

  • 2012 World Vendor Awards – Finalist – Best Transport Solution
  • 2012 Top 50 Channel Partner Program – Channel Partners Magazine
  • 2011 American Business Awards – Finalist Customer Service
  • 2011 Top 50 Channel Partner Program – Channel Partners Magazine
  • 2010 Network Computing Awards – Finalist – Managed Service Provider of the Year

Solutions:

  • Intelligent Connectivity – Secure, seamless global connectivity to global offices or data centres with unrivalled visibility, flexibility and control
  • Managed Services – Secure, reliable, cost-effective solutions that allow businesses to hand off routine network responsibilities to a trusted partner, so IT can focus on growing the business and more critical projects
  • Cloud Communications – Combining customer experience and advanced technology to provide customised cloud UC solutions

Key Takeaways

  • Masergy delivers high‑performance secure global connectivity via managed SD‑WAN, cloud communications, and security services.
  • Founded in 2000 and headquartered in Plano, Texas, Masergy pioneered global Ethernet and SDN solutions.
  • Acquired by Comcast Business in August 2021, Masergy now enhances Comcast's global enterprise offerings.
  • Masergy serves financial institutions and multinational corporations with regulatory‑compliant, scalable network platforms.

References

Frequently Asked Questions

What services does Masergy offer?
Masergy offers managed SD‑WAN, Unified Communications (UCaaS), Cloud Contact Center (CCaaS), and Managed Security solutions.
Where is Masergy headquartered?
Masergy is headquartered in Plano, Texas (Greater Dallas area), with a main European office in London.
When did Comcast Business acquire Masergy?
Comcast Business signed an agreement to acquire Masergy on August 25, 2021.
Who is the CEO of Masergy?
Chris MacFarland was CEO and Chairman of Masergy before the acquisition; post‑acquisition leadership continues under Comcast Business.

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