Connect with us

Global Banking and Finance Review is an online platform offering news, analysis, and opinion on the latest trends, developments, and innovations in the banking and finance industry worldwide. The platform covers a diverse range of topics, including banking, insurance, investment, wealth management, fintech, and regulatory issues. The website publishes news, press releases, opinion and advertorials on various financial organizations, products and services which are commissioned from various Companies, Organizations, PR agencies, Bloggers etc. These commissioned articles are commercial in nature. This is not to be considered as financial advice and should be considered only for information purposes. It does not reflect the views or opinion of our website and is not to be considered an endorsement or a recommendation. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third-party websites, affiliate sales networks, and to our advertising partners websites. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish advertised or sponsored articles or links, you may consider all articles or links hosted on our site as a commercial article placement. We will not be responsible for any loss you may suffer as a result of any omission or inaccuracy on the website. .

Top Stories

Industry thought-leaders and experts to headline Xpedition ‘Finance Transform’ event tackling the question of how financial services firms can succeed in the ‘next normal’

business growth background SBI 300612004 - Global Banking | Finance

Top speakers address the challenges of digital transformation, building operational resilience and maximising the customer experience in financial services

Thursday 7th October 2021,

The Conservatory Terrace (Indoor Rainforest), Barbican Centre, London

London, United Kingdom – Xpedition, a Microsoft Dynamics Gold partner and trusted technology consultancy, is holding its inaugural ‘Finance Transform’ event on Thursday, 7th October at London’s Barbican Centre. The one day event addresses the industry trends and business challenges of the financial services industry, including managing increasingly complex regulatory compliance and digital transformations to improve the customer experience and drive operational resilience and agility. Guest keynote speakers include industry experts Dr Patrick Dixon, Futurist, Author and Co-founder of Global Innovators, Marcus Martinez, Financial Services Industry Manager EMEA at Microsoft and Mike Hewitt, Independent Transformation Director.

At the event Dr Patrick Dixon, ranked as one of today’s 20 most influential business thinkers and an author of 16 books on global trends, will present ‘Examining future trends in the financial services sector’. Marcus Martinez, with over 20 years’ experience working within the financial services sector, will discuss the role of technology in preparing for the future.  The agenda includes a session on effective strategies for accelerating future success. In the final panel discussion, ‘Driving transformation in your organisation’, Mike Hewitt shares case study experiences from financial services firms. The event will close with discussion and an opportunity to network with industry peers.

Dean Carroll, General Manager at Xpedition, said: “Financial services providers face many challenges as they look to improve customer experience and modernise business processes. A recent Xpedition survey[i] found that 49% of respondents said maintaining operational resilience was a key challenge, highlighted during the recent pandemic with the move to remote working to support customers and employees.

“We have designed this one day event to help companies learn how they can navigate their way through a digital transformation journey. We will cover strategies and proven methods that can help firms unleash the full potential of their business data for product and service innovation, to improve their customer experience and ensure future resilience.”

The event follows several webinars and interactive roundtables that Xpedition has held for the sector. A recent industry survey amongst UK professionals in the industry highlighted how financial services companies need to ensure operational resilience in the short-term, whilst driving digital innovation for the longer-term – the Innovation Equation. This follows the new FCA guidance and rules for operational resilience[ii], recently published and due to be mandatory by March 2022.

In addition, 50% of respondents cited offering customers a seamless omnichannel customer experience was one of their top challenges. Giving customers access to accounts, advice and customer service across digital channels including, online, mobile apps and chatbots is mission critical in the ‘new normal’.

Xpedition selected the unique venue The Conservatory at the Barbican to highlight the new green, flexible and more sustainable working practices that many companies are adopting today. A hidden oasis in the heart of the City, it is home to exotic fish and over 2,000 species of tropical plants and trees.

To register for Finance Transform, please visit:

More information about Xpedition’s recent survey and the Innovation Equation can be found on the company website

[i] 2021 Survey conducted by FStech and Xpedition of financial services decision makers to assess the role of innovative technologies and cloud-based solutions in the digital transformation of financial services.


This is a Sponsored Feature

Global Banking & Finance Review


Why waste money on news and opinions when you can access them for free?

Take advantage of our newsletter subscription and stay informed on the go!

By submitting this form, you are consenting to receive marketing emails from: Global Banking & Finance Review │ Banking │ Finance │ Technology. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Recent Post