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Understanding the power of real-time transaction analytics A Whitepaper by Stacy Gorkoff, VP, Strategic Marketing – INETCO® SUMMARY Banks and credit unions are heavily investing in...
By Roger Davies, Principal Consultant, ea Consulting Group The Banking Standards Review (BSR) consultation paper announcing proposals to reform the conduct of UK banks was published...
Banks and Building Societies the only sector to improve customer satisfaction during 2013 ‘Professionalism’ and ‘problem solving’ metrics higher in this sector than any other First...
By Steve Maguire, Head of Financial Services at North Highland, a global management consulting firm Banks and building societies have been told to clean up their...
Mobile banking’s “first wave” is a good news story. Consumer adoption of relatively low-value transactions has been swift. Consumer trust is high. According to The Wall Street...
Consumer confidence in the UK banking system is stabilising 85% of consumers trust banks to some degree but only 26% have complete trust The UK still...
GFT creates a uniform database that transcends system borders. Simulations in real time forecast customer behaviour close to reality. When a good customer suddenly becomes an ex-customer, the...
Doing the Lambert Walk There is a visionary goal, then a tone of wistfulness and, finally, a plan – but with all the potential flaws resulting...
Suranjan Som, Joint Practice Head, Business Intelligence at IMGROUP The global financial crisis highlighted that most large banks lacked appropriate facilities to aggregate, assess and analyse...
The Shanghai Commercial & Savings Bank, Ltd. (SCSB) was founded in Shanghai, China in 1915 with the aspiration of “Service to Society, support for industry, and...
The Shanghai Commercial & Savings Bank, Ltd. (SCSB) has been active in its pursuit of overseas deployment in line with the globalization of the businesses of...