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Howard Williams, Marketing Manager, WhosOn As we all become increasingly reliant on accessing our bank and finances online while using a range of mobile devices –...
By Sunil Prabhu, Banking and Insurance Consultant at Lexmark International Money, as they say, does not grow on trees. Balance sheets must balance, and capital requirements...
Mary Clarke, CEO, Cognisco This week it was announced that Lloyds Banking Group has set out a further £1.8 billion to compensate those who were mis-sold...
By Eoin O’Gorman, principal, Elix-IRR The retail banking industry is undergoing rapid change with customer interaction shifting to digital channels, and online, mobile and contactless payments...
How banks can leverage data to provide a better mobile banking customer experience By Bhaskar Banerjee, Global Channels Centre of Excellence Manager in Capgemini Financial Services...
At Wincor World 2014, Wincor Nixdorf will show how banks can enhance the customer experience with new service concepts. Concrete examples show how the range of...
A powerful ATM network gives customers a positive experience For banks, the availability of their automated teller machines is becoming more and more important – 85%...
Innovative solution allows new branch concept New branch concepts require new technologies: CINEO C4090 from Wincor Nixdorf is a system that can provide a wide range...
Switching bank or credit company is now not only easy, but even fast becoming the norm. Indeed, financial services advertising is becoming more aggressive in order...
– by David Webber With James Bond style technology, personalised banking services and the world’s first smartwatch bank all set to revolutionise the way consumers manage...
Andre Spicer, Professor of Organisational Behaviour at Cass Business School, commenting on changes in bankers’ remuneration, which could lead to unintended consequences: “If the financial crisis taught...