Business
BUILD LOYALTY IN FACE OF INCREASED COMPETITION
Christopher Evans, director, at the Collinson Group provides advice to financial institutions on how...
23rd December, 2014
Customer experience
Latest articles
Banking
VPBANK TO DEPLOY MOBILE CONSULTANCY SERVICES
With the desire to create favorable conditions for customers to access its products, VPBank deploys...
19th December, 2014
Banking
THE APPLEPAY LESSON FOR BANKS
Tony Virdi, VP of Banking and Financial Services in the UK & Ireland, Cognizant Every few years,...
18th December, 2014
Top Stories
ROYAL BANK OF SCOTLAND USES ARTESIAN TECHNOLOGY TO PUT CUSTOMERS BACK AT THE CENTRE OF RBS CHALLENGER BANK
Artesian, the innovative developer of social intelligence software has announced that the Royal Bank...
10th December, 2014
Business
NEXT-GENERATION IDENTITY & ACCESS MANAGEMENT DRIVES THE AGE OF THE CUSTOMER
By Neil Chapman – Senior Vice President & Managing Director EMEA / International, ForgeRoc...
25th November, 2014
Top Stories
NEWVOICEMEDIA NAMED AS INTERNET OF THINGS AWARDS FINALIST
NewVoiceMedia, a leading provider of cloud contact centre technology, announced that it has reached...
24th November, 2014
Top Stories
VIZOLUTION WINS MFG INNOVATION AWARD
Vizolution’s patented screen sharing solution, vScreen, has won the 2015 Innovation award for non-le...
19th November, 2014
Finance
In the context of seeking “aafaq” to get to the happiness of the people Faisal bin Saoud Al Qassimi launched “happy customer” initiative
Dubai – United Arab Emirates: Sheikh Faisal Bin Saud Al Qassimi, Managing Director launched &...
18th November, 2014
Banking
THE IMPORTANCE OF MANAGING INFORMATION AS BANKS GO DIGITAL
by Joseph Sullivan, Multi-domain MDM Sales Manager Europe, Stibo Systems Recent advances in digital...
8th November, 2014
Finance
REGULATION ALONE IS NOT THE REMEDY TO REGAIN PUBLIC TRUST IN FINANCIAL SERVICES
“Confidence has been badly shaken and needs to be re-built. That’s a big job and it’s not goin...
28th October, 2014
Top Stories
VIZOLUTION PUBLISHES WHITE PAPER ON HOW THE ENERGY SECTOR CAN REVOLUTIONISE CUSTOMER ENGAGEMENT
Vizolution has published a white paper highlighting the critical issues facing energy providers and...
25th October, 2014
Top Stories
ALL BRANDS, WHATEVER THEIR AUDIENCE, NEED TO LISTEN TO THEIR CUSTOMERS
By Adam Guy, COO/CFO, AWC – International Merchant of Fine Wine & Spirits and Levi Hensel, Direc...
25th October, 2014