Banking

From risk‑management practices to competitive positioning, the Banking section delivers detailed articles and opinion pieces on global banks and financial institutions. It examines regulatory shifts, digital transformation and the evolving role of banks in the wider economy.

Image for EU REGULATION WEAKENS BANK EFFORTS TO MANAGE PERFORMANCE AND RISK MANAGEMENT, SAYS NEW MERCER SURVEY
Banking

EU REGULATION WEAKENS BANK EFFORTS TO MANAGE PERFORMANCE AND RISK MANAGEMENT, SAYS NEW MERCER SURVEY

Majority of EU-based banks plan to increase use of non-performance linked cash allowances or raise b...

23rd July, 2014

Image for RETAIL BANKS RESPONDING TO CHALLENGE OF IMPROVING CUSTOMER EXPERIENCES
Banking

RETAIL BANKS RESPONDING TO CHALLENGE OF IMPROVING CUSTOMER EXPERIENCES

Research conducted by leading business and financial adviser Grant Thornton UK LLP has found that th...

22nd July, 2014

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Banking

THE BANK BRANCH IS NOT DEAD, SAYS OVUM

Banks’ investment in branches further evidence of exit from credit crunch The growth of mobile is ac...

22nd July, 2014

Image for THE BANKING CALL CENTRE: EVOLVING TO MEET CONSUMERS’ EXPECTATIONS
Banking

THE BANKING CALL CENTRE: EVOLVING TO MEET CONSUMERS’ EXPECTATIONS

Ewen Fleming, Partner, Financial Services Advisory (Banking), Grant Thornton UK LLP The ‘digit...

22nd July, 2014

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Banking

THE RACE IS ON: SERVE OR BE SERVED BY YOUR CUSTOMERS

Marije Gould, VP, Verint The new ‘challenger’ banks, such as Swedish bank Handelsbanken and UK based...

19th July, 2014

Image for FOREIGN INVESTMENT SOUGHT IN ASIA’S GROWTH POWERHOUSE – AND IT’S NOT CHINA
Banking

FOREIGN INVESTMENT SOUGHT IN ASIA’S GROWTH POWERHOUSE – AND IT’S NOT CHINA

Suresh G Kumar Forget Indonesia, forget China – it’s Vietnam that is emerging as the one to watch in...

19th July, 2014

Image for WHAT’S THE ROI? BUILDING YOUR CASE FOR REAL-TIME ATM MONITORING & TRANSACTION ANALYTICS
Banking

WHAT’S THE ROI? BUILDING YOUR CASE FOR REAL-TIME ATM MONITORING & TRANSACTION ANALYTICS

Introduction Most banks are at a crossroads with their ATM strategies. While some maintain ATMs as d...

18th July, 2014

Image for HAVING IT ALL: IMPROVING ATM PROFITABILITY AND CUSTOMER EXPERIENCE
Banking

HAVING IT ALL: IMPROVING ATM PROFITABILITY AND CUSTOMER EXPERIENCE

Retail banking is getting harder: low interest rates, more government regulations, and mandates for...

18th July, 2014

Image for BREMER BANK COUNTS ON TALARI’S WAN APPLIANCES TO ACHIEVE UNINTERRUPTED BUSINESS CONTINUITY
Banking

BREMER BANK COUNTS ON TALARI’S WAN APPLIANCES TO ACHIEVE UNINTERRUPTED BUSINESS CONTINUITY

Bremer anticipates saving nearly $200K per year with Talari by swapping costly MPLS backup links for...

18th July, 2014

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Banking

BANKING IS A RELATIONSHIP BUSINESS

The advance of digital and mobile banking has depersonalized the banking industry. But 50% of custom...

12th July, 2014

Image for BANKS EMBRACE TECHNOLOGY BUT NOT FAST ENOUGH FOR SOME REGULATORS, SAP STUDY SHOWS
Banking

BANKS EMBRACE TECHNOLOGY BUT NOT FAST ENOUGH FOR SOME REGULATORS, SAP STUDY SHOWS

Regulators Expect Banks to Bring Down Time Lag for Complex Reporting From 10 Days to Only One Day;...

11th July, 2014

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Banking

‘PAYMENT ACCOUNTS DIRECTIVE’

Bank accounts for all as EU delivers another maelstrom By Roger Davies, Principal Consultant, EA Cha...

9th July, 2014