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Mazars, a leading specialist in audit, tax and advisory services, has today released a comprehensive performance study of the EU SME sector. Amongst its other findings,...
UK entrepreneur calls to Government to re-invest in Britain’s SMEs by castigating corporate invoice dodgers with VAT levy Despite continued signs that the economy is improving,...
By Roger Davies, Principal Consultant, ea Consulting Group The humble Payment Protection Insurance (PPI) policy may have triggered a revolution in UK retail banking. With total...
By Stephen Archer, Spring Partnerships LLP We keep hearing in the news about directors whose standards fall below that which was expected of them in their role...
Ewen Fleming, Partner, Financial Services Advisory (Banking), Grant Thornton UK LLP The environment within which retail banks now operate has changed significantly since the 2008 global...
Pressure on Compliance teams has long been increasing and the FCA has been vocal recently about the fact that it is no longer looking at box...
Global and regional banks yet to rebuild consumer trust Trust has yet to return to the banking sector six years after the start of the financial...
by Brad Zaytsoff Have you been to a conference recently where they had a session on Big Data? Have you watched a webinar or downloaded a whitepaper about unlocking your Big...
Middle East bank partners with Monitise to launch new best-in-class mobile banking services Monitise (LSE: MONI), a global leader in Mobile Money – banking, paying and...
Claire Richardson, VP, Verint In the past I have discussed innovation in banking, referencing the Swedish bank Handelsbanken and its different approach to training and personalised...
The in-bank customer experience has always been important for financial institutions, but two current trends are placing even greater emphasis on this point of contact. Firstly,...