Salesforce Sales Cloud customers can now measure the human and behavioral elements that impact their sales productivity.
Cien Inc, a provider of AI-powered sales productivity solutions, today announced the release of its app on Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways.
Cien, an AI-First company, helps businesses connect the invisible dots in their sales data to improve the productivity and effectiveness of their sales efforts. The app’s Mentor feature serves personalized recommendations that help sales teams improve their effectiveness. In addition, the Cien Value Chain provides the ability for marketing, prospecting and sales teams to measure the monetary value of their contribution to the overall revenue generation process.
Built on the Salesforce platform, the Cien App is currently available on AppExchange here.
• “According to Gartner, poor data quality destroys business value, with recent research indicating that the financial impact of bad data on organizations averages nearly $10 million per year. Improving data quality and productivity are two of the most important challenges facing sales organizations in 2018,” says Rob Käll, Cien CEO and Co-founder.
• “We’re introducing novel concepts such as “Rep Quality”, which is made up of attributes such as product knowledge, work ethic, team mood, closing ability and more,” says Ben Strum, Cien CTO and Co-founder.
• “We are happy to welcome AI-first apps like Cien onto AppExchange, as they provide customers with the ability to leverage their Salesforce data in exciting new ways,” said Mike Wolff, SVP, ISV Sales, Salesforce. “The exponential growth of AppExchange underscores the enormous opportunity the entire Salesforce ecosystem has in creating cutting-edge solutions and driving success.”