StorageCraft Demos New ConnectWise Professional Services Automation (PSA) Integration and Remote Management Monitoring (RMM) Plug-In Automation Nation – Booth 107/206, June 18-20, Orlando, FL
StorageCraft®, whose mission is to protect all data and ensure its constant availability, today announced new certified integrations with ConnectWise, a software company that connects technology teams to the solutions, services and resources necessary for success.
StorageCraft PSA Integration and RMM plug-in are available immediately via the StorageCraft partner portal and Automate Solution Center respectively. MSPs will experience improved speed, scale and efficiency from the ConnectWise platform as they manage and run their data protection businesses using StorageCraft solutions.
StorageCraft for ConnectWise Manage (PSA) Integration saves MSPs time and money. StorageCraft partners can sync StorageCraft licenses and cloud usage to their PSA accounts for automated billing. The PSA Integration maps the number of StorageCraft MSP licenses and Cloud storage usage to PSA customer accounts and agreements. It allows MSPs to push changes either on-demand or on a schedule from StorageCraft to their ConnectWise Manage system. It also generates a summary mapping report to detail which StorageCraft accounts have been mapped.
StorageCraft Plug-in for ConnectWise Automate (RMM) increases operational efficiencies. Partners can manage and monitor all their data protection from within the ConnectWise Automate Control Center. The RMM plug-in allows MSPs to remotely install/uninstall, license and update the SPX backup agent on any machine. Backups can be easily configured remotely and on the fly. Status, errors and warnings are also remotely monitored all from inside the Automate Control Center.
Douglas Brockett, President, StorageCraft
“We have more than a thousand partners using StorageCraft PSA Integration and RMM ConnectWise plug-ins. It was very clear that this community expected more from StorageCraft in terms of the frequency and sophistication of updated plug-ins. Judging by the response from our Beta program, the community agrees that we have delivered. We have made significant investments in ensuring our partners experience the best possible integration with the ConnectWise platform. We will continue to invest and innovate with regular updates to our existing solutions as well as new product offerings.”
Jason Magee, COO, ConnectWise
“StorageCraft has been a long-term DRaaS partner with ConnectWise. With these updates, our partners can now deploy, configure, manage and monitor the latest StorageCraft solutions with the Automate plug-in, while new automation features in the Manage integration give partners the speed and efficiency needed to scale their business unhindered by operational processes.”
Kenneth Varrone, CTO, Network Solutions & Technology
“Participating in the StorageCraft beta program has been extremely rewarding. The responsiveness of the StorageCraft development team was excellent, and the results speak for themselves. The Automate plug-in to StorageCraft is radically improved. For example, the speed, ease and efficiency that we can now deploy, monitor and maintain our backups is exceptional. This means we can redirect considerable resources away from back-end issues into customer engagement that adds value, revenue and margin.”