Brands can now easily engage their customers with Viber by using Nexmo’s Chat App API

Nexmo, the leading cloud communications company announced a collaboration with Viber that will allow brands to easily and seamlessly engage their customers on Viber’s messaging platform through Nexmo’s Chat App API. Viber is the latest addition to Nexmo’s Chat App API, which allows brands to engage their customers via multiple chat apps like LINE and WeChat through one simple API.

“We are excited to offer brands a simple way to engage their customers on Viber through our global cloud communications platform,” said Chris Moore, Chief Revenue Officer at Nexmo. “As part of our vision to improve global communications, Viber’s massive audience and global reach presents brands with the opportunity to deeply engage their customers on their favorite chat app.”

The Nexmo Chat App API adds to Nexmo’s global cloud communication portfolio of innovative communication APIs and services that enable companies to engage with mobile consumers via their preferred channel, be it chat apps, SMS or voice. Chat applications have massive online presence but differ from one another in terms of disparate features, geographic penetration, technical requirements and local market restrictions. The Nexmo Chat App API solves these problems with one API, allowing brands to integrate LINE, WeChat and now Viber into their existing communications platform. The Chat App API connectivity is also supported 24/7 with Nexmo’s globally recognized customer service offerings.

Brands can immediately sign up for beta access to engage with their customers via Viber, WeChat and Line through one easy-to-use cloud API.