Smart Communications, a leading customer communications software provider, today announced that EVO Payments International – one of the largest fully-integrated merchant acquirers and payment processors in the world – has selected the CCM software company to accelerate its agreement and statement processes to better support the needs of EVO customers and partners around the globe. Smart Communications has recently been named a “Leader” in the 2017 Gartner Magic Quadrant for CCM Software.
“Smart Communications will now be an integral part of our corporate commitment to improve EVO’s customer and partner on-boarding experience and to put accurate information in the hands of all of our partners,” said Darren Wilson, EVO’s President, International. “Smart Communications technology and product architecture enables our business users worldwide to quickly deliver accurate, personalised agreements and statements to their customers, while reducing the time the business invests on back-end processes.”
“We’re pleased EVO has selected Smart Communications for managing its customer conversations,” said George Wright, CEO at Smart Communications. “As EVO expands its global footprint, taking advantage of interactive automation with Smart Communications technology is now a key part of the value offering to both EVO partners and customers.”