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EU rules out mandate to keep video games playable, seeks voluntary code

Published by Global Banking & Finance Review

Posted on June 16, 2026

2 min read

· Last updated: June 16, 2026

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EU Won't Mandate Playable Games After Withdrawal, Plans Voluntary Code

European Commission's Stance on Video Game Playability and Consumer Rights

Commission's Announcement and Industry Collaboration

BRUSSELS, June 16 (Reuters) - The European Commission said on Tuesday it cannot require video games to remain playable after they are withdrawn from sale, but will work with industry and consumer groups on a voluntary code of conduct for managing games' "end of life".

Background: Legal Action and Consumer Concerns

UFC-Que Choisir's Lawsuit Against Ubisoft

French consumer group UFC-Que Choisir sued Ubisoft in March after the video game maker shut down servers for its online racing game "The Crew", making it permanently unplayable for buyers. The case is backed by the "Stop Killing Games" campaign launched after the controversy.

Arguments from Both Sides

Ubisoft's Position

Ubisoft said players bought limited access, not full ownership.

Consumer Group's Allegations

UFC-Que Choisir alleges the company misled consumers about how long the game would remain available and imposed unfair contract terms stripping players of ownership rights.

Legal and Regulatory Considerations

The Commission said copyright and other intellectual property rules prevent it from imposing an obligation to keep games playable. It added it would work with consumer organisations and authorities to raise awareness of existing rights.

Encouraging Industry Best Practices

"Active enforcement of these existing consumer rights can also incentivise the providers to offer video games with longer lifespans and explore solutions for meeting consumer expectations," the Commission said in a statement.

Response and Next Steps

UFC-Que Choisir and Stop Killing Games did not immediately respond to requests for comment.

(Reporting by Makini Brice and Foo Yun Chee. Editing by Mark Potter)

Key Takeaways

  • EU Commission rejects legal mandate to keep video games playable after discontinuation, citing intellectual property and copyright constraints.
  • Instead, the Commission will develop a voluntary code of conduct in collaboration with game publishers, consumer organisations, and authorities.
  • Momentum is building via the Stop Killing Games campaign—with over 1 million EU petition signatures—and the lawsuit by French consumer group UFC‑Que Choisir against Ubisoft over The Crew’s shutdown.

Frequently Asked Questions

Why won't the EU require video games to remain playable after withdrawal?
The EU says copyright and other intellectual property rules prevent it from mandating that video games remain playable after they are withdrawn from sale.
What solution is the EU proposing for games' end of life management?
The EU will work with industry and consumer groups to develop a voluntary code of conduct for managing the end of life of video games.
Why did UFC-Que Choisir sue Ubisoft?
UFC-Que Choisir sued Ubisoft after the company shut down servers for 'The Crew', making it unplayable, alleging consumers were misled about ownership rights.
What does Ubisoft claim about access to their games?
Ubisoft asserts that players purchased limited access to the game, not full ownership.
How does the EU plan to support consumer rights?
The Commission intends to raise awareness of existing consumer rights and encourage enforcement to incentivise longer game lifespans.

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