technology
Technology
Cross-sector action needed to tackle APP fraud epidemic
Technology
The importance of digital transformation to the supply chain
Technology
Why fintech needs to grow a social conscience
Technology
Banking & Financial services from a non-bank?
How U.S. Credit Unions Can Transform Customer Engagement with Intelligent Chatbots
Date: August 10, 2022
By Ravi Sundararajan, COO, Gupshup The pandemic accelerated the digital transformation of U.S. financial institutions by several years. Traditional financial institutions, particularly leading U.S. credit unions, are crafting technology-first, customer-centric innovation strategies to future-proof their businesses. In the experience economy, these institutions understand the need to deliver a consistently superior experience to their customers across...
Embracing digital transformation in Insurance
Date: August 10, 2022
By Oliver Werneyer, CEO, Imburse Modern consumers’ expectations are shaped by the experiences they receive in eCommerce. In 2021, 2.14 billion people shopped online (Oberlo report). That is 27.6 percent of the whole population. The pandemic has made consumers more tech-savvy than ever before, so it isn’t surprising that they turn to digital for everyday...
How an agile framework can help financial organisations to overcome digital transformation challenges
Date: August 5, 2022
By Khadim Batti, Co-founder and CEO at Whatfix It is the era of digital transformation. Amplified through the extreme digitalisation caused by the pandemic, and in a time where 93% of people use internet banking UK-wide, 30% of men and 24% of women have a digital-only bank account, and a staggering 83% of SMEs in...
Web3, Blockchain and DeFi – opportunities and risks
Date: August 5, 2022
Anna Collard, SVP Content Strategy and Evangelist, KnowBe4 Africa In its simplest form, Web3 stands for a new and more egalitarian version of the internet – one that is built on blockchain-based infrastructure and where cryptocurrencies, tokens and NFTs are built into the platforms maintained by the nodes of a peer-to-peer network. A more complicated...
Automation – the key to ensuring your organisation survives tough times and thrives
Date: August 5, 2022
By Paul Sparkes, Commercial Director Business is going to get tougher Your cashflow is under increasing pressure. The very lifeblood of your organisation is under threat. And you’re perpetually in the crosshairs because so much of this is on your shoulders. Sound familiar? If not, it soon will – because that’s what happens in a...
How to innovate faster with API Management – Why API utilisation must improve to meet transformation demands
Date: August 3, 2022
Without effective management and reuse, APIs will not deliver their digital transformation potential By Christopher Davey, Head of Solutions Architecture, WSO2 There is an urgent need to make application programming interfaces (APIs) efficient and utilised more effectively. This need is being driven by the rapidly increased rate of digitisation that customers and business lines are...