Banking

From risk‑management practices to competitive positioning, the Banking section delivers detailed articles and opinion pieces on global banks and financial institutions. It examines regulatory shifts, digital transformation and the evolving role of banks in the wider economy.

Image for HOW PSD2 IS TRANSFORMING BANKING BUSINESS MODELS
Banking

HOW PSD2 IS TRANSFORMING BANKING BUSINESS MODELS

By Karen Wheeler, Vice President and Country Manager, Affinion UK It’s been more than two months sin...

7th March, 2018

Image for BANKS INVEST IN DIGITAL TECHNOLOGIES TO PREVENT FRAUD AND IMPROVE CUSTOMER EXPERIENCE
Banking

BANKS INVEST IN DIGITAL TECHNOLOGIES TO PREVENT FRAUD AND IMPROVE CUSTOMER EXPERIENCE

An Infosys research report titled, Digital Outlook for the Banking and Insurance Industry, highlight...

7th March, 2018

Image for ORANGE BANK BRINGS UNIQUE CUSTOMER EXPERIENCE WITH ITS VIRTUAL ADVISOR POWERED BY IBM WATSON
Banking

ORANGE BANK BRINGS UNIQUE CUSTOMER EXPERIENCE WITH ITS VIRTUAL ADVISOR POWERED BY IBM WATSON

First mobile bank in France with a customer relationship model based on AI technology Orange, the le...

7th March, 2018

Image for A THIRD OF CUSTOMERS READY TO TRUST TECH COMPANIES WITH THEIR BANK ACCOUNT
Banking

A THIRD OF CUSTOMERS READY TO TRUST TECH COMPANIES WITH THEIR BANK ACCOUNT

Just under a third of UK adults (30%) would be happy to sign over access to their financial data to...

6th March, 2018

Image for FINDING THE MOMENTS THAT MATTER
Banking

FINDING THE MOMENTS THAT MATTER

David Black – MD, Branding & Consumer Markets at Google UK Felix Rohatyn, an American bank...

3rd March, 2018

Image for GROWING EXCELLENT BANKING EXPERIENCES
Banking

GROWING EXCELLENT BANKING EXPERIENCES

By Stephan Romeder, General Manager, Magic Software Leveraging data to be Customer-Centric Customer...

3rd March, 2018

Image for NEARLY 1 IN 4 CONSUMERS NOW KNOW WHAT OPEN BANKING IS, UP FROM LESS THAN 1 IN 10 JUST A FEW MONTHS AGO, SAYS NEW RESEARCH FROM YOLT
Banking

NEARLY 1 IN 4 CONSUMERS NOW KNOW WHAT OPEN BANKING IS, UP FROM LESS THAN 1 IN 10 JUST A FEW MONTHS AGO, SAYS NEW RESEARCH FROM YOLT

Research by Yolt, the money app backed by ING, reveals that 22% – nearly 1 in 4 – of the...

1st March, 2018

Image for ONE IN TWO HAPPY TO USE OPEN BANKING IF OFFERED PERSONALISATION
Banking

ONE IN TWO HAPPY TO USE OPEN BANKING IF OFFERED PERSONALISATION

One in two UK consumers would be happy to share transaction data with third parties if offered a mor...

28th February, 2018

Image for WILL PRIVACY CONCERNS UNDERMINE OPEN BANKING?
Banking

WILL PRIVACY CONCERNS UNDERMINE OPEN BANKING?

by Ciaran Dynes, SVP Products, Talend “Open Banking launched in January 2018 with a whimper more tha...

27th February, 2018

Image for WHY ’WORK LIKE YOU LIVE’ SHOULD BE THE NEXT MANTRA FOR BANKERS
Banking

WHY ’WORK LIKE YOU LIVE’ SHOULD BE THE NEXT MANTRA FOR BANKERS

By Clint Oram, co-founder and CMO, SugarCRM It may seem obvious, but our lives continue to shift, ev...

27th February, 2018

Image for CUSTOMERS ARE BANKING ON SERVICE DESIGN
Banking

CUSTOMERS ARE BANKING ON SERVICE DESIGN

James Goldhill, Director, Transform The financial service sector is facing one of the biggest shake...

24th February, 2018

Image for THE ROLE CONNECTIVITY HAS ON THE INVESTMENT BANKING INDUSTRY
Banking

THE ROLE CONNECTIVITY HAS ON THE INVESTMENT BANKING INDUSTRY

John Chester, Commercial Director at SSE Enterprise Telecoms. In the highly competitive world of inv...

21st February, 2018