Now Offering MSPs Complementary World-Class Remote Support Tools
Atera, developer of the cloud-based IT automation platform that combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and remote access into one powerful solution, today announced that it has integrated Splashtop Inc., the worldwide leader in cross-screen access, support, and collaboration, into its platform. With the addition of Splashtop at no extra cost to users, Managed Service Providers (MSPs) will have the quality resources to be even more effective in servicing their customers.
“More than ever, MSPs are providing support for their customers from their mobile devices, and they require the right tools to meet their customers’ needs on the go in a way that is efficient and cost effective,” said Gil Pekelman, CEO at Atera. “Now that we have fully integrated Splashtop into our platform, MSPs can enjoy remote desktop services and access to important applications and data from any device, anywhere, at any time. By integrating Splashtop into our already high performing, easy-to-use platform, MSPs will find even greater value with Atera and the technology we provide that saves our users both time and money.”
Atera’s integration with Splashtop empowers MSPs to enhance productivity and performance at no additional cost. The Splashtop integration will make it even easier for MSPs to deploy reliable, quality remote support. Splashtop’s award-winning products offer fast connections, broad device backing, seamless migration, and the ability to leverage multiple concurrent sessions.
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Through the integration with Splashtop, Atera’s customers will gain access to the following benefits:
- Remote access performance with zero delay
- Unattended and attended support solution
- Seamless connectivity across any network
- Robust security, including TLS with 256-bit AES encryption
- File transfer, remote print, and chat
“Atera offers MSPs an agile platform that is cloud-based, and a great fit to integrate Splashtop solutions,” said Phil Sheu, CTO at Splashtop. “We are excited about the new partnership and the opportunity to provide Atera’s customers with our powerful suite of remote support solutions.”
Atera is enabling MSPs to improve their business practices through its RMM software, services, and security. Its unmatched technology provides MSPs with the Business Intelligence (BI) they require to succeed with its unique pricing model and a transformative billing dashboard that includes real-time statistics from The Benchmark.