Today at the Appian World 2018 global user conference, Appian (NASDAQ:APPN) unveiled the latest version of Appian, the Digital Transformation Platform®. The new release makes it easier than ever to rapidly build powerful software applications.
Enhancements to the platform help drive intelligent automation across the organization, optimize the designer and user experience across channels, and bolster performance and administration of Appian’s platform-as-a-service (PaaS) cloud architecture. In addition to being in the core Appian platform, these enhancements are also available in the new Appian Intelligent Contact Center Platform®, announced today.
“We deployed nine key risk mitigating applications on Appian in just 18 months,” said Denise Knabjian, First Vice President of Process Innovation at OCC, the world’s largest equity derivatives clearing house. “Appian is key to the flexible yet secure IT infrastructure we require given our designation as a Systemically Important Financial Market Utility (SIFMU).”
Meeting customer expectations for service and efficiency in the digital age requires smart digital processes. Appian combines business process management (BPM), robotic process automation (RPA), and artificial intelligence (AI) to deliver intelligent automation — a confluence of technologies and capabilities that enables the future of work. That means people working together in a flexible, adaptable, collaborative environment, supported by system intelligence that automates out the low-value work and assists users with recommendations and decision support.
The latest version of Appian includes native AI-based sentiment analysis to inform and improve human decision making. Furthermore, customers can easily extend applications with AI services with Appian’s new no-code integration to the three leading public cloud cognitive and machine learning platforms, Google Cloud Platform, Amazon Web Services, and Microsoft Azure. Appian has additionally extended its integration capabilities with support for the OpenAPI standard, allowing customers to easily consume web services designed in Swagger toolsets.
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With this release, Appian has also simplified the creation of beautiful and engaging user interfaces. The latest version of the platform features low-code drag-and-drop composition of all aspects of interface design. These interfaces are immediately available across web and mobile platforms without additional development. Appian is releasing a new beta version of its latest mobile application to customers and partners with greater styling and UI controls for mobile app developers.
The latest version of Appian makes it easy to run Appian in Docker containers. It allows for expansion of Appian’s process engines by a factor of 4x, enabling increased throughput to meet the largest and most-demanding customer environments. The latest version also extends Appian’s comprehensive security with a “Bring Your Own Keys” capability that enables the customer – not Appian – to hold the encryption keys to their data hosted in Appian Cloud. In addition, Appian’s global data center footprint has extended to include a new data center in Tokyo, Japan.
The latest version of the Appian is generally available as of June 2018.