StarfishETL, a robust integration and migration platform and G2Crowd High Performer, has partnered with AgileField Field Service Management (FSM) to bring back office insights to the person in the field using AgileField’s market-leading mobile field service application. Due to demand and an underserved market, the primary initiative of the partnership was the completion of an integration between Sage 100 ERP and AgileField, with more ERP connectors to follow.
This integration allows field service technician to access data only accessible to the back office while in the field. Data entered in AgileField’s field service is also pushed back to the back office as they update their mobile client. Customer data, information about the job, assets, and services are shared between the two systems. The back-office data of Sage 100 combines with the front office insights of AgileField to easily schedule and dispatch jobs, track assets and inventory, provide customer notifications, increase customer experiences while it significantly decreases the time to enter data and reduces the number of errors. StarfishETL manages this feat by using its awarding winning integration platform
“We receive requests every day from mid-market companies using legacy on-premise ERP solutions, like Sage 100, that are not interested in upgrading to a new accounting platform but would like to extend the features of that system to support their field service teams. The alliance between AgileField and StarfishETL gives our clients and prospective customers the ability to do just that. We couldn’t be more excited about this partnership,” says Jeff Gregorec, Agilefield Executive Vice President.
“It’s exciting to work with AgileField to bring data to people who need it most; people out in the field servicing their customers,” says Dave Wallace, StarfishETL General Manager. “They need their field service data right away in an easy and accessible manner. We get the data to AgileField. We put the back to back office. Our integration combined with their mobile app makes it easy to get their job done and then get paid.”
The companies plan to release additional AgileField integrations in the coming months for more back office applications. Integrated systems empower the usability of data and boost software ROI significantly. To learn more about how integrations like AgileField and Sage 100 can boost your bottom line, visit the StarfishETL website at this link.