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Revolut says no direct demand received over alleged data breach - Finance news and analysis from Global Banking & Finance Review
Finance

Revolut says no direct demand received over alleged data breach

Published by Global Banking & Finance Review

Posted on September 16, 2026

2 min read

· Last updated: September 16, 2026

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Revolut Denies Receiving Direct Ransom Demand After Customer Data Breach

Revolut Responds to Data Breach and Ransom Claims

Sept 16 (Reuters) - Revolut has had no direct contact or demand from the individuals or group claiming responsibility for a data breach, a company spokesperson told Reuters on Wednesday.

Attackers' Ransom Threats and Media Reports

The Financial Times reported that attackers claiming responsibility for a data breach at the company had threatened to sell confidential records of hundreds of customers to other criminal groups unless Revolut paid a $3 million ransom within 24 hours.

Key Details of the Revolut Data Breach

Extent of the Breach

Here are some details: 

  • Revolut's core infrastructure, databases and customer accounts were not hacked, a source familiar with the matter said.
  • The breach is understood to have affected about 680 customers, according to the source.

Identity and Actions of the Attacker Group

  • The group, which calls itself iamnotavillain, published the ultimatum online on Wednesday afternoon next to a digital countdown clock, the FT report said.
  • The group told the newspaper it was using the website to make its demands for the first time and that there had not been any negotiations with Revolut.

How the Breach Occurred

  • Revolut said on Saturday that sensitive customer information was disclosed to an unauthorized third party after it received fraudulent requests from a legitimate government agency email domain.
Reporting Credits

(Reporting by Gnaneshwar Rajan and Preetika Parashuraman in Bengaluru; Editing by Vijay Kishore and Tasim Zahid)

Key Takeaways

  • Revolut says attackers (iamnotavillain) have not made any direct contact or ransom demand to the company, despite publicly posting a $3 million ultimatum to sell data if unpaid within 24 hours (uk.marketscreener.com).
  • The breach did not involve hacking Revolut’s systems; instead, sensitive data of approximately 680 customers—such as passports, ID, contact details—was disclosed following fraudulent requests made via a spoofed government email domain (rte.ie).
  • Revolut has blocked the fraudulent email source, notified law enforcement and regulators, and directly contacted affected customers, emphasizing that core infrastructure, customer accounts and funds remain secure (techcrunch.com)

References

Frequently Asked Questions

Was Revolut's core infrastructure or customer accounts compromised?
No, Revolut's core infrastructure, databases, and customer accounts were not hacked according to a source familiar with the matter.
How many customers were affected by the Revolut data breach?
About 680 customers were affected by the breach, as reported by a source.
Did Revolut receive any direct ransom demand from the attackers?
No, Revolut has stated they have had no direct contact or demand from the individuals or group claiming responsibility.
How did attackers claim to have accessed the customer data?
Revolut said the breach occurred after fraudulent requests were made using a legitimate government agency email domain.
What ransom did the attackers demand and how was it delivered?
Attackers threatened to sell customer records unless Revolut paid a $3 million ransom within 24 hours via an ultimatum posted online.

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