Leading Professional Services firm will use Thunderhead’s ONE Engagement Hub to build engagement with PwC Suite customers

Thunderhead, the leader in enterprise technology for customer engagement, today announces that its ONE Engagement Hub has been selected by PwC. PwC is launching PwC Suite – a brand new service created to deliver knowledge and insight to Tax, HR and Legal professionals that can be accessed on a 24/7 basis. Thunderhead’s ONE is a cloud-based customer engagement platform that surfaces unique customer insight and journey behaviour in real-time. It enables enterprises across all industry sectors to quickly optimise marketing, sales and service strategies, and drive conversation-led engagement.

PwC Suite will use ONE to deliver hyper-personalised content, ensuring that clients receive relevant information tailored to their needs when they access the Suite.

Michael Bailey at PwC said, “Thunderhead’s pioneering technology, the ONE Engagement Hub, is crucial to our PwC Suite service. The Suite gives our clients access to our services on-demand and in real-time. ONE has been extremely quick to deploy and allows us to give appropriate and relevant information to clients.”

Glen Manchester commented, “PwC understand that their clients require unlimited access to their invaluable and trusted advice. ONE helps PwC to deliver an intelligent service and, critically, ensures that what’s important to clients is readily available when they need it. We’re excited to be working with PwC on their vision to provide this level of service – they’re setting a new standard in meeting client expectations.”