We walk you through the Zapp mobile user journey for more info go to www.zapp.co.uk
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Paying with Zapp
Published by Uma Rajagopal
Posted on January 17, 2014
1 min readKey Takeaways
- Zapp, developed by VocaLink, enables real‑time ‘Pay by Bank app’ mobile payments integrated into banking apps.
- Transactions use secure digital tokens, so customers don’t reveal financial details to merchants.
- Backed by major UK banks and retailers, it enhances convenience, security, and cash‑flow for merchants.
- Also referred to as Pay by Bank app (PBBA), launched within banking apps for seamless checkout.
References
Frequently Asked Questions
What is Zapp?
Zapp, now known as Pay by Bank app (PBBA), is a mobile payment solution developed by VocaLink that lets users pay merchants instantly via their banking app using tokenisation.
How does Zapp ensure security?
Zapp uses secure digital tokens so that no account or financial details are shared with merchants—only the bank knows customer details.
Which banks and merchants support Zapp?
Zapp is backed by major UK banks such as HSBC, Nationwide, Santander, Metro Bank, and Barclays, and supported by leading retailers.
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