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By Asa Schachar, Principal Developer Advocate at Optimizely, With the ongoing COVID-19 lockdown situation in the UK that prevents customers from going into banks, the need...
The current ‘normal’ is causing unique challenges for business leaders across the globe. “My colleague Tim Rutten and I recently hosted a webinar with Jürgen Pulm, CEO of...
By Miroslav Jirku, VP of Marketing, Phonexia Some brands, such as HSBC and Santander in the UK, are already using voice biometric authentication rather than passwords...
By Jaime Scott, CEO and co-founder of quality assurance and agent improvement platform, EvaluAgent The potential of artificial intelligence (AI) and automation to transform customer service...
By Matt Rhodes, primary role is to expand the hosted solutions division of Quiss Technology The spread of coronavirus has prompted the Government to urge non-essential...
Artificial intelligence is making great strides, and there are many passionate people working on it. An interesting project is the investment algorithm of puzzletolife.com, which uses...
By Frans Labuschagne, UK & Ireland Manager, Entersekt As most of us are acutely aware of by now, the Coronavirus pandemic is having a global impact...
By James Herbert, CEO and Founder of Hastee UK businesses and consumers face unprecedented social and economic disruption as a result of the COVID-19 pandemic. Many...
By Darren Craig, Founder at RiskXchange, New investment decisions or reviewing current portfolios should now include some form of risk assessment The increasingly sophisticated cyber security...
By Scott Lester, Cyber Lab Manager, 6point6 Cyber security is at its most important in times of change. There are currently masses of people working from...
By Diane Robinette, CEO of Incisive Software. As employees around the world settle into this new work-from-home “norm,” technology is being put to the test at...