
Top secrets to competitive and effective customer care going into 2023
By Richard Farrell, CIO at Netcall Customer care is at an inflection point: demands are higher and r...
28th November, 2022
The Business category explores corporate strategy, leadership, mergers, acquisitions and regulatory reforms. In line with Global Banking & Finance Review’s commitment to industry news and case studies, it offers analysis to help executives navigate an evolving business landscape.

By Richard Farrell, CIO at Netcall Customer care is at an inflection point: demands are higher and r...
28th November, 2022

By Mark Wass, Strategic Sales Director, UK and North EMEA at CloudBlue Growth remains a key objectiv...
25th November, 2022

Here, Ian Spaulding, Chief Growth Officer at LRQA, examines climate action as part of a wider set of...
25th November, 2022

By Andrew Aldridge, Partner at Deepbridge As we approach the new year, many will be starting to thin...
24th November, 2022

By Camellia Huang, Investment Analyst, Aubrey Capital Management Indonesia has proven to be an attra...
23rd November, 2022

By Chris Walker, Senior Director of People at Praxent Between the ongoing Great Resignation, quiet q...
23rd November, 2022

By Sheila Dang, Paresh Dave and Hyunjoo Jin (Reuters) -Hundreds of Twitter Inc employees are estimat...
18th November, 2022

By Phil Worms Amid the ceaseless barrage of media noise over the cost-of-living crisis, rocketing fu...
18th November, 2022

Small businesses have unique needs that often stem from cash flow problems. They need to have the mo...
17th November, 2022

By Garry Hamilton, Chief Growth Officer and Founder of Equator Given the fact Google is one of only...
16th November, 2022

By Andrew Bithell, Senior Account Manager at CTS For the past decade, retailers have used peak seaso...
16th November, 2022

By Arunabh Madhur, Regional VP & Head Business EMEA at SHAREit Group We live in a mobile-first world...
16th November, 2022