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Vizolution hires customer propositions director
Vizolution has hired Marcio Rodrigues as its customer propositions director. Marcio will lead Vizolu...
28th June, 2013
Customer experience
Latest articles
Business
THE IMPORTANCE OF CUSTOMER SERVICE IN A MAJOR RECESSION
Stephen Hollings, Commercial Director, The Shield Group The global recession has made it even m...
24th June, 2013
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Banking Technology: ICT to the Rescue
By Harry McDermott, CEO, Hudson & Yorke In today’s economic environment, as the UK government se...
11th June, 2013
Top Stories
Cisco Study: Consumers Want a More Seamless and Personalised Customer Experience from their Bank
Results show 69% of U.K. consumers would provide more private information in exchange for more perso...
27th April, 2013
Top Stories
SAS and Deloitte release SentsCheck banking sentiment index
New social media visual analytics tool reveals consumer opinions towards retail banks Positive senti...
18th April, 2013
Banking
QoE certification for banking services? Not such a bad idea after all…
Says Tim Cruddas Spirent Communications Dear CEO We regret to inform you that your bank has failed i...
27th March, 2013
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Vizolution included in inaugural FinTech 50 Watchlist
Vizolution has been included in the 2013 FinTech50 Watchlist, a shortlist of fifty companies in Euro...
19th March, 2013
Finance
Can firms leverage complaints for competitive advantage? Paul Clark, CEO of Charter UK, says yes they can.
Paul Clark, CEO of Charter UK It is widely recognised that financial services organisations in the U...
12th March, 2013
Banking
Mobile banking – why context is key
By Nick Bowman, F5 The rise of mobile working (fuelled in many organisations by the adoption of brin...
27th February, 2013
Top Stories
Bill Safran’s Vizolution secures funding from Finance Wales and Notion Capital
Vizolution has raised over £750,000 of funding from investors, including a £500,000 investment from...
14th February, 2013
Banking
Business Intelligence and the banks of tomorrow
Francois Ajenstat, director of product management at Tableau Software, explains how Business Intelli...
12th February, 2013
Top Stories
Bill Safran launches market leading visual sales solution – Vizolution
Bill Safran, former CEO of Trigold, has just launched a new business called Vizolution. Aimed at ban...
1st February, 2013