Banking
Faster Payments, Then & Now
By Adam Steenhard, VP of Corporate Strategy, Dwolla In 2022, both consumers and businesses want imme...
20th September, 2022
Customer experience
Latest articles
Finance
Why customer experience in financial services is the new differentiator
By Julien Traversini, Financial Services, Valtech Over the last few years, the banking sector has fa...
16th September, 2022
Business
Starbucks projects profit growth from tech, stores, workers spending
By Hilary Russ SEATTLE (Reuters) -Starbucks Corp projects profits to grow between 15% to 20% per sha...
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Business
How investing in diversity and inclusion pays off
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12th September, 2022
Banking
Why the financial services sector should be happy Open Banking was imposed upon them
By Martin Gaffney, Area Vice President – EMEA Yugabyte, the company behind YugabyteDB, the open sour...
6th September, 2022
Technology
Financial language and the evolution of speech recognition technology
By Katy Wigdahl, CEO, Speechmatics Due to its long heritage and diverse spread of legacy technologie...
1st September, 2022
Technology
How data and AI can help the insurance industry in the post-pandemic recovery
By Sachin Bagla, Associate Vice President, Head of Business Intelligence, Big Data and Analytics, Eu...
29th August, 2022
Banking
How a customer centric approach can help banks support consumers with money worries
By Brandon Aitken, Global Business Director | Financial Services Sector at Webhelp The global pandem...
24th August, 2022
Business
Three ways the insurance industry can use technology to stay ahead
Jay Chitnis, Senior Business Consultant at Endava, shows how the insurance industry can embrace the...
19th August, 2022
Finance
How embracing the product-led movement can fundamentally transform financial services
By Trisha Price, chief product officer of Pendo Between rising inflation, strained supply chains, an...
11th August, 2022
Business
Why digital acceleration is important?
By Daniel Lee, Strategy Director, Digital Natives In 2022, businesses need digital savviness to get...
10th August, 2022
Technology
Embracing digital transformation in Insurance
By Oliver Werneyer, CEO, Imburse Modern consumers’ expectations are shaped by the experiences they r...
10th August, 2022