Customer experience

Latest articles

Image for Retaining Payment Choice to Maximise Retail Profitability
Business

Retaining Payment Choice to Maximise Retail Profitability

Retaining Payment Choice to Maximise Retail Profitability Inclusivity has become a core component of...

4th June, 2024

Image for Spotify raises U.S. prices of its premium plans in margin push
Top Stories

Spotify raises U.S. prices of its premium plans in margin push

Spotify raises U.S. prices of its premium plans in margin push (Reuters) -Spotify raised prices for...

3rd June, 2024

Image for Enhancing customer experience in banking through digital innovations
Banking

Enhancing customer experience in banking through digital innovations

Enhancing customer experience in banking through digital innovations The banking industry is undergo...

6th May, 2024

Image for Unveiling the Double-Edged Sword of AI in Public Relations
Technology

Unveiling the Double-Edged Sword of AI in Public Relations

Unveiling the Double-Edged Sword of AI in Public Relations The other day, while I was at the gas sta...

2nd May, 2024

Image for CXFS, The #1 Conference For Customer Experience Executives
Events

CXFS, The #1 Conference For Customer Experience Executives

Event listing description: We’re excited to announce CXFS is at the Westin Copley Place Boston, MA,...

15th April, 2024

Image for FBS Reinvents Mobile Trading Experience with the Upgraded FBS App
Trading

FBS Reinvents Mobile Trading Experience with the Upgraded FBS App

FBS Reinvents Mobile Trading Experience with the Upgraded FBS App Singapore, Singapore, April 10th,...

10th April, 2024

Image for When I go into a meeting, I’m not the CEO; I’m the customer
Business

When I go into a meeting, I’m not the CEO; I’m the customer

When I go into a meeting, I’m not the CEO; I’m the customer By Axel Rebien, CEO of Serrala Business...

9th April, 2024

Image for Bridging the gap: how CMOs can win the affection of the CFO
Business

Bridging the gap: how CMOs can win the affection of the CFO

Bridging the gap: how CMOs can win the affection of the CFO By Greg Dos Santos, CFO, Incubeta Americ...

4th April, 2024

Image for AI and Automation: The Digital Differentiator for Life Insurers
Technology

AI and Automation: The Digital Differentiator for Life Insurers

AI and Automation: The Digital Differentiator for Life Insurers By Truong Hoang Phuc, Director of Fi...

27th March, 2024

Image for Strategies for optimizing revenue with narrow bid-ask spreads
Finance

Strategies for optimizing revenue with narrow bid-ask spreads

Strategies for optimizing revenue with narrow bid-ask spreads After the debt ceiling agreement in Ma...

14th March, 2024

Image for Here’s What Financial Institutions Are Missing When It Comes To CX
Banking

Here’s What Financial Institutions Are Missing When It Comes To CX

Here’s What Financial Institutions Are Missing When It Comes To CX By Elizabeth Tobey, Head of Marke...

12th March, 2024

Image for The future of banking: integrating AI for better service
Banking

The future of banking: integrating AI for better service

The future of banking: integrating AI for better service In the rapidly evolving landscape of bankin...

11th March, 2024