37.70
-0.26%
Close of 9 Nov 2026, in PLN
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About Text
Its shares trade on GPW under the ticker TXT.WA. It has been listed since 11 April 2014. In the fiscal year to 31 March 2025, it reported revenue of PLN 354.2m and net income of PLN 164.4m. At that date it held total assets of PLN 226.7m and shareholders' equity of PLN 136.4m.
Livechat Software SA engages in the development and sale of software solutions for online businesses. The company is headquartered in Wroclaw, Woj. Dolnoslaskie. The company went IPO on 2014-04-11. The firm is a producer and global provider of software as a service (SaaS) LiveChat, communication software for business. LiveChat enables fast and intuitive communication between company's employees and customers visiting corporate Website. The application also tracks customers’ activity on a Website. The firm produces and distributes software for business-to-consumer (B2C) and business-to-business (B2B) communication. Its product portfolio includes three types of LiveChat plans: Solo, dedicated to single user and offering such features as unlimited chats, ticketing system, enhanced security and basic reporting; Team, for numerous teams that additionally includes chat routing and groups creation; and Enterprise, for companies that, additionally to previous ones, provides advanced reporting, work scheduler and unlimited visits on a Website.
Figures and description from our data supplier, not checked against the company's own report.
Company facts
- Sector
- Information Technology
- Industry
- Software
- Listed since
- 11 Apr 2014
- Website
- livechatinc.com ↗
Leadership
Pay as last reported
- Mr. Maciej JarzebowskiChairman of the Supervisory Board, since 2014PLN 70,000
- Mr. Mariusz CieplyPresident of the Management Board, Chief Executive OfficerPLN 3.5m
- Mr. Jakub SitarzDeputy Chairman of the Supervisory Board, since 2014PLN 43,000
- Ms. Urszula JarzebowskaMember of the Management Board, since 2022PLN 2.3m
- Ms. Marzena CzapalukIndependent Member of the Supervisory BoardPLN 26,000
- Mr. Marcin MandziakIndependent Member of the Supervisory BoardPLN 31,000
- Ms. Marta CieplaMember of the Supervisory BoardPLN 28,000
Environmental, social and governance
Scores out of 100, from our data supplier
- Overall
- 0
- Environment
- 0
- Social
- 0
- Governance
- 0
SWOT analysis
AI-generated by our data supplier. Not written or checked by our editors.
Strengths
- Superior user interface and user experience for seamless customer interactions.
- Advanced automation capabilities to handle large volumes of customer inquiries efficiently.
- Robust integration options with other business tools and platforms, providing a holistic customer service solution.
- Highly customizable features and functionalities, allowing businesses to tailor the software to their specific needs.
Weaknesses
- Limited market presence and brand recognition compared to major competitors.
- Reliance on internet connectivity, which may lead to potential disruptions or downtime for users without reliable internet access.
- Price point may be relatively higher compared to some alternative solutions in the market.
Opportunities
- Increasing demand for live chat software solutions as businesses prioritize online customer support.
- Potential for expansion into new geographic markets, targeting businesses with evolving customer support needs.
- Alignment with the rising trend of remote work, providing a communication channel between remote teams and customers.
Threats
- Intense competition from established players and new entrants in the live chat software market.
- Rapidly evolving technology landscape and customer expectations, requiring continuous innovation and adaptation.
- Data security and privacy concerns, necessitating robust security measures to protect customer information.
Sources and methodology
- Data on this tab
- Our data supplier
- Chart on the Overview
- TradingView
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