14.20
+0.35%
Close of 9 Nov 2026, in EUR
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About Serviceware
Its shares trade on XETRA under the ticker SJJ.DE. It has been listed since 20 April 2018. In the fiscal year to 30 November 2025, it reported revenue of €115.3m and net income of €1.8m. At that date it held total assets of €171.4m and shareholders' equity of €47.8m.
Serviceware SE engages in the provision of software solutions for the digitalisation and automation of service processes. The firm offers enterprise service platform for such sectors as Information Technology service management, customer service management, field service management, shared service management and financial management. The platform supports its customers in the optimization of service processes. The firm provides strategic service consulting, which includes the analysis of the business processes. The company also presents infrastructure and managed services for digital service offering by developing, implementing and managing solutions for security, data and systems management based on the products. The firm also operates as a support center.
Figures and description from our data supplier, not checked against the company's own report.
Company facts
- Sector
- Information Technology
- Industry
- Software
- Listed since
- 20 Apr 2018
- Employees
- 480
- Website
- serviceware.se ↗
Leadership
Pay as last reported
- Mr. Christoph DebusChairman of the Supervisory Board, since 2018€21,000
- Mr. Dirk MartinChief Executive Officer, Founder, Managing Director€650,000
- Mr. Harald PoppDeputy Chairman of the Supervisory Board, Chief Financial Officer, Managing Director, since 2018€661,000
- Dr. Alexander BeckerChief Operating Officer, Managing Director€395,000
- Mr. Ingo BollhoeferMember of the Supervisory Board€225,000
- Mr. Axel MuehlhausInvestor Relations, since 2021
Environmental, social and governance
Scores out of 100, from our data supplier
- Overall
- 18
- Environment
- 9
- Social
- 32
- Governance
- 14
- Women in the workforce
- 24.8%
- Carbon reduction policy
- Yes
- Human rights policy
- Yes
SWOT analysis
AI-generated by our data supplier. Not written or checked by our editors.
Strengths
- Serviceware SE has a wide range of services, including ITSM, ITFM, ESM, and BPM, which allows the company to cater to the varying needs of its clients.
- The company has established a strong market presence with a growing customer base, allowing it to leverage its reputation and brand recognition to attract new clients.
Weaknesses
- Serviceware SE relies heavily on a few key clients for a significant portion of its revenue. This dependency exposes the company to the risk of losing major clients, impacting its financial stability.
- The IT service management industry is highly competitive, with numerous players vying for market share. This poses a challenge for Serviceware SE to differentiate itself and maintain its competitive edge.
Opportunities
- The increasing demand for digital transformation presents an opportunity for Serviceware SE to expand its services and capitalize on organizations' need for advanced IT solutions.
- The company can explore international markets and expand its presence beyond its current geographical reach, tapping into new customer segments and diversifying its revenue streams.
Threats
- Economic fluctuations and uncertainties can adversely impact Serviceware SE's business, as organizations may reduce IT spending during challenging economic periods.
- The IT industry is characterized by rapid technological advancements, which may require Serviceware SE to continuously adapt and invest in research and development to stay competitive and meet evolving customer demands.
Sources and methodology
- Data on this tab
- Our data supplier
- Chart on the Overview
- TradingView
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