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The Digital Customer Forum: BFSI

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CX BFSI
start date 4 Dec 2018,
end date 5 Dec 2018
CX BFSI

CX BFSI

Benefits of attending:

  • Build the business case for customer experience and compete in an experience economy: Hear how Legal and General are driving up revenue and achieving exponential growth whilst exceeding customers expectations
  • Create a customer centric culture: Discover how Lloyds, United Bank UK, Virgin Money Digital, OP Financial and more are creating a design led culture by putting customers and employees at the core of their strategy
  • Solve unique business problems: Learn how Capital One and Start Up Loans are introducing design thinking into their business which is driving an engaging end-to-end customer journey
  • Improve customer loyalty and retention through experience: Hear how Zurich Spain have increased retention rates by focusing on people and internal process optimisation
  • Turn customer insight into action: Learn how Bank of Ireland are re-engineering processes with the customer in mind

Link : https://cxfinance.iqpc.co.uk/landing/the-digital-customer-forum-bfsi?utm_source=GBAFMag&utm_medium=Media%20Partner&utm_campaign=20096.008_GBAF&utm_term=&utm_content=&disc=&extTreatId=660187

Events

World Tourism Organization (UNWTO) and Sommet Education launch Hospitality Challenge Pitch

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World Tourism Organization (UNWTO) and Sommet Education launch Hospitality Challenge Pitch 1

World Tourism Organization (UNWTO) and Sommet Education launch Hospitality Challenge Pitch – a series of online discussions focusing on revealing some of the winners of the “Hospitality Challenge”, the solidarity initiative created by the two partners. Over four weekly sessions, UNWTO experts and tourism leaders will share insights on the state of tourism and hospitality, and the prospective solutions to be implemented to accelerate its recovery.

Starting from 21st January 2021, weekly between 4.30pm and 5.30pm CET and over a course of 4 weeks, Hospitality Challenge Pitch online sessions held on LinkedIn will focus on topics essential in building back hospitality industry:

“What’s next in Revenue & Productivity”

The third session of the series will be moderated by Damon Embling, Journalist at Euronews and Director at Headline Media UK.

Joining in the panel discussion will be:

  • Jonathan Humphries, Head of International Hotel Development & Asset Management Specializations at Glion Institute of Higher Education and Chairman and Owner at HoCoSo,
  • Sandra Carvao, Chief of Market Intelligence and Competitiveness at UNWTO
  • Marc Vieilledent, Chief Development Officer at easyHotel Plc.

The panel discussion will be followed by three of 30 winning project pitches:

  • “Komodore” – presented by Miguel Escobar, Co-founder of the company
  • “Firstclasset” – presented by its founder, Glion Alumnus and Managing Director at Scopum et Finem, Ronald Homsy
  • “TipTrip.com” – presented by Ksenia Kartseva, a hospitality industry professional

Date: 4th February 2021

Time: 4.30pm – 5.30pm CET

Register here to attend the event and follow Sommet Education on LinkedIn to learn more about other sessions of the Hospitality Challenge Pitch event series.

 

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Events

Singapore FinTech Festival 2020

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Singapore FinTech Festival 2020 2

The Singapore FinTech Festival (SFF) is the world’s largest and most inclusive FinTech event that brings together heads of state, financial and technology leaders, FinTech founders, policy makers, investors and multilateral agencies. Last year, the week-long event brought together over 60,000 attendees from 140 countries.

This year, SFF returns on 7-11 December with a unique hybrid format combining a 24-hour online event platform and over 40 global satellite events in FinTech hubs around the world. In December, SFF will unite the global FinTech community to discuss key global challenges, with a focus on post-pandemic recovery.

Learn more at https://www.fintechfestival.sg/.

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Events

Keynotes Announced: SAP Financial Services Live 2020

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Keynotes Announced: SAP Financial Services Live 2020 3

We are delighted to announce our Keynote Speakers & Session Titles for the upcoming free to attend digital event for banking, insurance, capital markets and central banks professionals; SAP Financial Services Live 2020 (17-19 November).

Meet Our Keynote Speakers:

Luka Mucic, CFO & Member of the Board, SAP
Financial Services: An Evolving Landscape

Christoph Böhm, CIO/COO, Deutsche Börse
Financial Markets and Technology in Transition

Maria Surmava, CIO, Discovery Health
Shared-Value Health Platform

Karsten Crede, CEO, ERGO Mobility Solutions
How to Become an Ecosystem Player

Peter Maier, President SAP Industries and Customer Advisory, SAP
Industry Convergence – Keynote Interview

Timo Elliott, VP – Global Innovation Evangelist, SAP
Opening Keynote; The World has Changed, and it’s Time to Adapt to the “Next Normal”

Alongside our keynotes, this event will be packed with SAP user case studies from leading global companies including: Bank of Ireland, Bank of Montreal, Capital One, Cornèr Bank, Discovery, Edelweiss, London Stock Exchange, MB Ageas, Munich Re, Samsung Life, Swiss Re, Vast Bank, Vienna Insurance Group, Zurich Insurance and many more to be announced.

Keep up to date with the latest information on our website >

Ahead of the event, you will have the opportunity to plan your own agenda with multiple live presentations each day to choose from. Then following the event, a library of on-demand content will be at your disposal so you can continue to strengthen your financial services business over the coming months.

Don’t miss the opportunity to connect online to debate, discuss and determine the current trends and hot topics for the financial services industry.

Sounds interesting? Register to join us here >

 

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