Technology
HOW TECHNOLOGY CAN GROW YOUR BUSINESS
Jason Downes, MD of conference call provider, Powwownow, assesses how the use of technology is benef...
9th April, 2015
cloud technology
Latest articles
Technology
USING BIG DATA WITH A LITTLE HELP FROM THE CLOUD
By Dr. Stuart Wells, CTO of FICO A recent study of 300 business decision makers in the UK revealed t...
11th December, 2014
Top Stories
NEWVOICEMEDIA NAMED AS INTERNET OF THINGS AWARDS FINALIST
NewVoiceMedia, a leading provider of cloud contact centre technology, announced that it has reached...
24th November, 2014
Top Stories
THE COUNTDOWN TO PCI DSS LIFECYCLE STAGE 5 HAS BEGUN AND CONTACT CENTRES SHOULD BE LOOKING TO THE CLOUD FOR COMPLIANCE, SAYS COGNIA
Cloud-based dial tone suppression and communications data management can remove up to 90 percent of...
14th November, 2014
Top Stories
NEWVOICEMEDIA NAMED AS FINALIST AT UK IT INDUSTRY AWARDS
NewVoiceMedia, the leading provider of cloud contact centre solutions, has been selected as a finali...
25th October, 2014
Business
CONTACT CENTERS – EVOLUTION OR REVOLUTION?
In business today, the most important voice is that of the customer. And while customer satisfaction...
24th September, 2014
Top Stories
CAMELOT UK LOTTERIES, SAINT-GOBAIN, TATE & LYLE TO PRESENT AT BLACKLINE SYSTEMS 2014 EMEA USER CONFERENCE
4th annual European client gathering supports financial software provider’s commitment to strengthen...
18th June, 2014
Top Stories
NEWVOICEMEDIA SECURES UKASH AS FINALIST FOR EUROPEAN CALL CENTRE AND CUSTOMER SERVICE AWARDS
Cloud contact centre vendor NewVoiceMedia has helped Ukash reach the final in the ‘Best Application...
4th June, 2014
Top Stories
NEWVOICEMEDIA LAUNCHES INNOVATIVE MOBILE SOLUTION TO REVOLUTIONISE SALES AND SERVICE PERFORMANCE
Leading cloud contact centre vendor NewVoiceMedia announces the integration of its ContactWorld solu...
24th April, 2014
Interviews
TRANSFORMING IT ENVIRONMENTS FOR SUCCESS
Q & A with Simon Bullers, CEO of RedPixie To begin can you please tell us about RedPixie and you...
10th April, 2014
Top Stories
ACREDE’S GLOBAL PARTNERSHIP WITH KLOUD
Acrede and Kloud are pleased to announce their partnership. Based on mutual co-operation, the partne...
3rd April, 2014
Top Stories
ASPECT TO HIGHLIGHT KEY TECHNOLOGY ADVANTAGES FOR AFRICAN OIL TRADING COMPANIES AT ANNUAL AFRICAN REFINER’S MEETING
No stranger to success in Africa, leading E-CTRM Vendor Aspect Enterprise Solutions prepares to once...
19th March, 2014