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Revolut says some services back online after outage - Finance news and analysis from Global Banking & Finance Review
Finance

Revolut says some services back online after outage

Published by Global Banking & Finance Review

Posted on October 20, 2026

1 min read

· Last updated: October 20, 2026

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Revolut Restores Limited Services After Google Cloud Outage Disrupts Banking

Revolut's Response to Google Cloud Outage

PARIS, Oct 20 (Reuters) - British bank Revolut's website said some services had started working again by 1700 GMT on Tuesday, after an hours-long Google Cloud outage that disrupted several financial firms and public-sector websites.

Extent of Service Disruption

Most Revolut services were still marked as having problems, including card payments, transfers, ATM withdrawals, currency exchange and stock trading. But six out of 27 services listed on the UK website, including support chat and internal transfers, were listed as working.

Services Affected

  • Card payments
  • Transfers
  • ATM withdrawals
  • Currency exchange
  • Stock trading
Services Restored
  • Support chat
  • Internal transfers

(Reporting by Elizabeth Howcroft in Paris. Editing by Mark Potter)

Key Takeaways

  • The outage was caused by a “power event” at Google Cloud’s London data centre affecting europe‑west2, with recovery underway by midday and partial service resumption by 17:00 GMT
  • Revolut confirmed customer funds and data were safe, but critical services—card payments, transfers, ATM access, currency exchange and stock trading—remained down while support chat and internal transfers resumed
  • The incident spotlights regulatory and operational risks: UK regulators now classify Google Cloud as a critical third‑party provider, and the outage underscores the fragility of financial firms’ reliance on single-cloud infrastructures

Frequently Asked Questions

What caused the Revolut service outage?
A Google Cloud outage disrupted several financial firms including Revolut, leading to service interruptions.
Which Revolut services were affected by the outage?
Card payments, transfers, ATM withdrawals, currency exchange, and stock trading were among the services affected.
Are all Revolut services now back online?
By 1700 GMT on Tuesday, only six out of 27 listed services were reported as working; most were still experiencing issues.
Which Revolut services continued to function during the outage?
Support chat and internal transfers were among the few services that remained operational.

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