91.71
+2.04%
Close of 9 Nov 2026, in USD
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About Zoom Communications
From its filings with the US Securities and Exchange Commission
Zoom Communications is based in San Jose, California and is incorporated in Delaware. Its shares trade on Nasdaq under the ticker ZM. The SEC classifies its business as computer programming, data processing, etc.. In the fiscal year to 31 January 2026, it reported revenue of $4.87bn and net income of $1.90bn. At that date it held total assets of $11.96bn and shareholders' equity of $9.81bn. By region, Americas accounted for 72.1%, followed by EMEA at 15.8% and APAC at 12.1%.
Zoom is redefining modern work as a system of action, turning live collaboration into completed results. From entrepreneurs to global enterprises, customers choose Zoom to seamlessly collaborate, communicate, and drive outcomes across meetings, chat, phone, contact center, events, and more — all with the built-in assistance of Zoom AI Companion. Our mission to deliver happiness, grounded in our core value of care, is fundamental to everything we do at Zoom.
Our platform bridges work both inside and outside the organization by integrating AI capabilities across employee collaboration and customer-facing workflows, enabling seamless communication, collaboration, and engagement through Zoom Workplace and Zoom Business Services. Zoom Workplace with AI Companion brings together Zoom’s core communication and productivity tools—including Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom Docs, and Zoom Whiteboard—to support collaboration across organizations of varying sizes. Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center, Zoom Revenue Accelerator, and Zoom Events, support customer engagement across the the customer lifecycle. Trust is a cornerstone of the Zoom platform. We equip users with a comprehensive set of tools to make their interactions safe, secure, and private. We believe that strong security should never compromise a great user experience.
Quoted from its 10-K, filed 27 Feb 2026. Read the filing on SEC.gov ↗
Company facts
- Sector
- Information Technology
- Industry
- Software
- Listed since
- 18 Apr 2019
- Employees
- 7,438
- Website
- zoom.us ↗
- Head office
- 55 ALMADEN BOULEVARD, 6TH FLOOR, SAN JOSE, CA, 95113
- Incorporated in
- DE
- Classification
- Services-Computer Programming, Data Processing, Etc.
- Filer status
- Large accelerated filer
Leadership
Pay as last reported
- Mr. Eric YuanChairman of the Board, President, Chief Executive Officer, Founder, since 2011$3.4m
- Ms. Michelle ChangChief Financial Officer$25.2m
- Mr. Velchamy SankarlingamPresident - Product and Engineering$22.4m
- Ms. Aparna BawaChief Operating Officer, Interim Chief Legal Officer$1.2m
- Mr. Daniel ScheinmanLead Independent Director$350,176
- Mr. Jonathan ChadwickIndependent Director$325,176
- Mr. Michael FengerIndependent Director$284,194
- Mr. Peter GassnerIndependent Director$297,676
- Ms. Cindy HootsIndependent Director$330,176
- Mr. William McdermottIndependent Director$307,676
- Lt. Gen. (Retd.) H.R. McMasterIndependent Director$312,676
- Ms. Janet NapolitanoIndependent Director$307,676
Environmental, social and governance
Scores out of 100, from our data supplier
- Overall
- 51
- Environment
- 63
- Social
- 60
- Governance
- 29
- Direct emissions (scope 1)
- 69 t
- Energy emissions (scope 2)
- 20,751 t
- Value chain emissions (scope 3)
- 155,065 t
- Women in the workforce
- 29%
- Carbon reduction policy
- No
- Human rights policy
- Yes
SWOT analysis
AI-generated by our data supplier. Not written or checked by our editors.
Strengths
- Zoom Video Communications Inc has several strengths that contribute to its success in the market. Firstly, the company offers a user-friendly and reliable video conferencing platform, which has gained immense popularity worldwide. The platform's simplicity and ease of use have allowed it to attract a large customer base, ranging from individuals to small businesses and large enterprises.
- Secondly, Zoom provides high-quality audio and video capabilities, ensuring smooth and uninterrupted communication during virtual meetings. This has resulted in a positive user experience and increased customer satisfaction. Additionally, the platform offers various features such as screen sharing, virtual backgrounds, and recording options, enhancing its value proposition.
- Moreover, Zoom has demonstrated agility and adaptability in quickly responding to market demands. The company has introduced frequent updates and improvements to its platform, addressing user feedback and staying ahead of competitors. This commitment to continuous innovation has given Zoom a competitive edge in the industry.
Weaknesses
- While Zoom has numerous strengths, it also faces certain weaknesses that could hinder its growth and market position. One weakness lies in the potential security risks associated with the platform. Zoom has faced criticism and scrutiny regarding privacy and data protection, which have raised concerns among users and organizations about the safety of their communications.
- Another weakness of Zoom is its heavy reliance on internet connectivity. The platform's performance is highly dependent on stable internet connections, and disruptions or network issues can hinder the user experience. This reliance on external infrastructure poses a risk to the reliability of the service.
Opportunities
- Despite the aforementioned weaknesses, Zoom also has several opportunities to further expand its market presence. The increasing global trend of remote work and virtual meetings presents a significant opportunity for Zoom. The company can capitalize on this growing demand by targeting enterprises that require scalable and flexible video conferencing solutions.
- Furthermore, Zoom can explore partnerships and collaborations with other technology companies to enhance its offerings. Integration with other popular platforms, such as project management tools or customer relationship management systems, can provide a more comprehensive solution for users and create a competitive advantage.
Threats
- Zoom faces potential threats that could impact its position in the market. One key threat is the presence of strong competitors in the video conferencing space. Rival companies continuously improve their own platforms, adding new features and functionalities to attract customers. Zoom needs to stay vigilant and ensure it remains at the forefront of innovation to retain its market share.
- Another threat is the possibility of market saturation. As more players enter the video conferencing market, it becomes increasingly challenging for Zoom to differentiate itself and maintain its growth rate. The company needs to focus on sustained customer satisfaction and loyalty to overcome this threat.
Sources and methodology
- Data on this tab
- Our data supplier
- Chart on the Overview
- TradingView
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