6.86
-0.36%
Close of 9 Nov 2026, in USD
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About Western Union
From its filings with the US Securities and Exchange Commission
Western Union is based in Denver, Colorado and is incorporated in Delaware. Its shares trade on NYSE under the ticker WU. The SEC classifies its business as business services, nec. In the fiscal year to 31 December 2025, it reported revenue of $4.05bn and net income of $499.6m. At that date it held total assets of $8.31bn and shareholders' equity of $957.8m.
The Western Union Company (the “Company,” “Western Union,” “we,” “our,” or “us”) is a leader in cross-border, cross-currency money movement, payments, and digital financial services, empowering consumers, businesses, financial institutions, and governments with fast, reliable, and convenient ways to send money and make payments around the world. Our goal is to offer accessible financial services that help people and communities prosper. The Western Union brand is globally recognized and represents speed, reliability, trust, and convenience.
As we continue to seek to meet the needs of our customers for fast, reliable, and convenient global money movement and payment services while focusing on regulatory compliance, we are also working to go beyond these services by providing consumers and our business clients with access to an expanding portfolio of financial services and to increase the ways our services can be accessed, including through the launch of our digital wallet in certain countries.
Our business strategy centers on leveraging our global retail network and growing digital platforms to provide cross‑border money movement and related financial services to customers worldwide, while increasingly operating as a digital‑first company. Building on our traditional strength in consumer remittances, we are focused on expanding higher‑growth digital channels alongside our physical agent locations to create a two‑sided global financial services network.
Quoted from its 10-K, filed 20 Feb 2026. Read the filing on SEC.gov ↗
Company facts
- Sector
- Information Technology
- Industry
- IT Services
- Listed since
- 20 Sept 2006
- Employees
- 9,600
- Website
- corporate.westernunion.com ↗
- Head office
- 7001 EAST BELLEVIEW AVENUE, DENVER, CO, 80237
- Incorporated in
- DE
- Classification
- Services-Business Services, NEC
- Filer status
- Large accelerated filer
Leadership
Pay as last reported
- Mr. Jeffrey JoerresNon-Executive Independent Chairman of the Board$485,000
- Mr. Devin McgranahanPresident, Chief Executive Officer, Director, since 2021$13.3m
- Mr. Matthew CagwinChief Financial Officer, Executive Vice President$3.3m
- Mr. Giovanni AngeliniPresident, Europe, Africa, MEPA$2.2m
- Mr. Rodrigo EstebarenaPresident, North America
- Mr. Ben HawksworthPrincipal Operating Officer
- Ms. Cherie AxelrodExecutive Vice President, Chief Risk and Compliance Officer
- Mr. Benjamin AdamsExecutive Vice President, Chief Legal Officer$2.0m
- Ms. Julie Cameron-doeIndependent Director$315,000
- Mr. Martin ColeIndependent Director$315,000
- Ms. Suzette DeeringIndependent Director$305,500
- Ms. Betsy HoldenIndependent Director$355,000
Environmental, social and governance
Scores out of 100, from our data supplier
- Overall
- 66
- Environment
- 40
- Social
- 99
- Governance
- 59
- Direct emissions (scope 1)
- 3,901 t
- Energy emissions (scope 2)
- 9,612 t
- Women in the workforce
- 51%
- Carbon reduction policy
- No
- Human rights policy
- Yes
SWOT analysis
AI-generated by our data supplier. Not written or checked by our editors.
Strengths
- Global presence: Western Union has a strong international network, allowing it to provide its services to customers worldwide.
- Brand recognition: The company is a well-known and trusted brand in the money transfer industry.
- Diverse product offerings: Western Union offers various money transfer services, including online transfers, in-person transactions, and mobile transfers, catering to different customer preferences.
Weaknesses
- High fees: Western Union's fees for money transfers are often higher compared to its competitors, which may deter price-sensitive customers.
- Dependence on agent network: The company heavily relies on its extensive network of agents for cash pick-ups and transfers, which could potentially lead to operational challenges or service disruptions.
- Limited digital reach: While the company has made efforts to expand its digital capabilities, Western Union still faces strong competition from digital-only money transfer platforms and may struggle to attract tech-savvy customers.
Opportunities
- Growing global remittance market: Increasing migration and cross-border transactions present an opportunity for Western Union to expand its customer base and capture a larger share of the remittance market.
- Digital innovation: Investing in technology and enhancing its digital platforms can help Western Union improve customer experience, reduce costs, and compete more effectively in the digital money transfer space.
- Partnerships and acquisitions: Collaborating with fintech companies or acquiring innovative startups can enable Western Union to access new markets and leverage emerging technologies.
Threats
- Intense competition: Western Union faces competition from traditional banks, other money transfer companies, and digital-only platforms, which can potentially erode its market share.
- Regulatory challenges: Compliance with evolving anti-money laundering and anti-fraud regulations in different countries poses risks and may increase operating costs for Western Union.
- Currency exchange volatility: Fluctuations in currency exchange rates can impact the profitability of Western Union's international money transfer operations.
Sources and methodology
- Data on this tab
- Our data supplier
- Chart on the Overview
- TradingView
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