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+1.45%
Close of 9 Nov 2026, in USD
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About TTEC Holdings
From its filings with the US Securities and Exchange Commission
TTEC Holdings is based in Austin, Texas and is incorporated in Texas. Its shares trade on Nasdaq under the ticker TTEC. The SEC classifies its business as help supply services. In the fiscal year to 31 December 2025, it reported revenue of $2.14bn and a net loss of $192.5m. At that date it held total assets of $1.50bn and shareholders' equity of $112.9m.
Founded in 1982, TTEC Holdings, Inc. (“TTEC”, “the Company”, “we”, “our”, or “us”; pronounced “T-TEC”) is a global customer experience (“CX”) technology and services outsourcing partner for marquee and high-growth brands and public sector clients. The Company designs, builds, and operates Artificial Intelligence (“AI”) enabled customer experiences across live interaction channels and provides data-driven digital solutions to help clients improve customer satisfaction and loyalty, increase customer revenue and profitability, and optimize overall cost to serve. As of December 31, 2025, TTEC served over 720 clients across targeted industry verticals including financial services, healthcare, public sector, communications, technology, media, entertainment, travel and hospitality, automotive and retail.
TTEC operates and reports its financial results of operations through two business segments.
TTEC pursues its CX market leadership through its TTEC Digital and TTEC Engage business segments and, based upon client needs, through strategic collaboration between the segments. TTEC’s ability to deliver comprehensive and transformational customer experience solutions to its clients is a marketplace differentiation, including integrated AI-enabled CX technology and service solutions, go-to-market strategies, and innovative offerings.
Quoted from its 10-K, filed 26 Feb 2026. Read the filing on SEC.gov ↗
Company facts
- Sector
- Information Technology
- Industry
- IT Services
- Listed since
- 1 Aug 1996
- Employees
- 51,000
- Website
- ttec.com ↗
- Head office
- 100 CONGRESS AVENUE, AUSTIN, TX, 78701
- Incorporated in
- TX
- Classification
- Services-Help Supply Services
- Filer status
- Accelerated filer<br>Smaller reporting company
Leadership
Pay as last reported
- Mr. Kenneth TuchmanExecutive Chairman of the Board, Chief Executive Officer, since 1994$63,536
- Mr. Kenneth WagersChief Financial Officer$5.8m
- Mr. David SeyboldChief Executive Officer for TTEC Digital$2.0m
- Ms. Margaret McLeanChief Risk Officer, General Counsel$1.4m
- Mr. Steven AnenenIndependent Director$292,469
- Mr. Tracy BahlIndependent Director$284,999
- Mr. Gregory ConleyIndependent Director$309,499
- Mr. Robert FrerichsIndependent Director$303,499
- Mr. Marc HoltzmanIndependent Director$272,499
- Ms. Gina LoftenIndependent Director$282,499
Environmental, social and governance
Scores out of 100, from our data supplier
- Overall
- 73
- Environment
- 62
- Social
- 99
- Governance
- 56
- Direct emissions (scope 1)
- 1,449.38 t
- Energy emissions (scope 2)
- 11,048.24 t
- Value chain emissions (scope 3)
- 69,669.18 t
- Women in the workforce
- 60%
- Carbon reduction policy
- Yes
- Human rights policy
- Yes
SWOT analysis
AI-generated by our data supplier. Not written or checked by our editors.
Strengths
- TTEC Holdings Inc, a leading global customer experience technology and services provider, possesses several key strengths that contribute to its success in the industry.
Weaknesses
- Despite its strengths, TTEC Holdings Inc also faces certain weaknesses that could impact its performance and competitive positioning.
Opportunities
- TTEC Holdings Inc can leverage various opportunities to expand its market presence and drive growth.
Threats
- TTEC Holdings Inc must be aware of various threats that could potentially hinder its growth and market position.
Sources and methodology
- Data on this tab
- Our data supplier
- Chart on the Overview
- TradingView
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