15.66
-0.13%
Close of 9 Nov 2026, in USD
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About PagerDuty
From its filings with the US Securities and Exchange Commission
PagerDuty is based in San Francisco, California and is incorporated in Delaware. Its shares trade on NYSE under the ticker PD. The SEC classifies its business as prepackaged software. In the fiscal year to 31 January 2026, it reported revenue of $492.5m and net income of $173.4m. At that date it held total assets of $990.5m and shareholders' equity of $253.6m. By region, United States accounted for 71.3%, followed by International at 28.7%.
Built for the modern era of artificial intelligence (“AI”), PagerDuty empowers customers to maximize the value of their AI investments through agentic workflows, AI-powered automation, and intelligent orchestration that accelerates incident detection and resolution while enabling teams to focus on innovation rather than firefighting.
In today's environment, every business is fundamentally a digital business. Whether in retail, financial services, healthcare, telecommunications, or supply chain logistics, modern commerce depends on increasingly complex networks of digital infrastructure, cloud services, applications, and distributed teams that operate in an always-on world. This complexity continues to accelerate as organizations adopt AI-driven systems and integrate artificial intelligence across their operations.
Customer expectations have never been higher. Incidents are measured not just in lost revenue but in damaged brand reputation and customer trust. Organizations face mounting pressure to deliver always-on digital experiences, resolve issues proactively before customers are impacted, and innovate rapidly without proportionally increasing operational costs or headcount. The ability to anticipate, orchestrate, and resolve time-sensitive, critical, and unplanned work before it escalates has become a strategic imperative and competitive differentiator.
Quoted from its 10-K, filed 12 Mar 2026. Read the filing on SEC.gov ↗
Company facts
- Sector
- Information Technology
- Industry
- Software
- Listed since
- 11 Apr 2019
- Employees
- 1,155
- Website
- pagerduty.com ↗
- Head office
- 600 TOWNSEND STREET #200, SAN FRANCISCO, CA, 94103
- Incorporated in
- DE
- Classification
- Services-Prepackaged Software
- Filer status
- Large accelerated filer
Leadership
Pay as last reported
- Ms. Jennifer TejadaChairman of the Board, Chief Executive Officer, since 2016$19.8m
- Mr. Howard WilsonChief Financial Officer$4.9m
- Mr. Zachary NelsonPresiding Independent Director$125,687
- Mr. Dan Alexandru SolomonDirector, Co-Founder$235,386
- Ms. Teresa CarlsonIndependent Director$488,960
- Mr. Donald CartyIndependent Director
- Ms. Sarah FranklinIndependent Director$457,253
- Ms. Elena GomezIndependent Director$239,276
- Mr. William LoschIndependent Director$227,596
- Ms. Rathi MurthyIndependent Director$240,022
- Ms. Bonita StewartIndependent Director$238,023
Environmental, social and governance
Scores out of 100, from our data supplier
- Overall
- 60
- Environment
- 43
- Social
- 99
- Governance
- 37
- Direct emissions (scope 1)
- 25 t
- Energy emissions (scope 2)
- 109 t
- Value chain emissions (scope 3)
- 10,355 t
- Women in the workforce
- 39.7%
- Carbon reduction policy
- No
- Human rights policy
- Yes
SWOT analysis
AI-generated by our data supplier. Not written or checked by our editors.
Strengths
- PagerDuty Inc has several strengths that contribute to its success and competitive advantage. Firstly, the company offers a comprehensive and robust incident management platform, enabling organizations to effectively respond to and resolve critical issues. This cutting-edge technology ensures seamless coordination among teams, reducing downtime and enhancing customer satisfaction.
- Secondly, PagerDuty Inc has established strong relationships with a wide range of clients, including small businesses and large enterprises. This diverse client base provides stability and opportunities for growth, as well as valuable insights into various industries and their specific needs.
- Additionally, the company's experienced and talented team plays a pivotal role in its success. Their expertise in incident response and customer support enables PagerDuty Inc to deliver exceptional services, while their innovative mindset drives continuous improvement and product development.
Weaknesses
- Despite its strengths, PagerDuty Inc also faces certain weaknesses that need to be addressed. One of the main challenges is the intense competition in the incident management market. As more players enter the market, PagerDuty Inc needs to constantly innovate and differentiate itself to maintain its market share.
- Another weakness is the reliance on a subscription-based revenue model. While this provides a stable source of income, it also makes PagerDuty Inc vulnerable to economic fluctuations and potential customer churn if they find alternative solutions or cost-saving measures.
Opportunities
- PagerDuty Inc has several opportunities to further grow its business. One significant opportunity is the increasing demand for incident management solutions driven by the digital transformation of organizations. As businesses adopt cloud computing, mobile applications, and IoT devices, the need for effective incident response becomes crucial, and PagerDuty Inc can tap into this growing market.
- Another opportunity lies in expanding its service offerings. By diversifying into related areas such as IT service management or cybersecurity incident response, PagerDuty Inc can reach new customer segments and increase its revenue streams.
Threats
- PagerDuty Inc faces certain threats that could impact its business. One significant threat is the emergence of new competitors with disruptive technologies and business models. These competitors may offer alternative incident management solutions that gain market acceptance quickly, potentially eroding PagerDuty Inc's market share.
- Additionally, economic downturns or recessions can negatively impact organizations' spending on incident management solutions, affecting PagerDuty Inc's revenue. Moreover, data breaches or security incidents can damage the company's reputation and erode customer trust, leading to a loss of customers and market share.
Sources and methodology
- Data on this tab
- Our data supplier
- Chart on the Overview
- TradingView
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