1.30
-1.52%
Close of 9 Nov 2026, in USD
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About Marchex
From its filings with the US Securities and Exchange Commission
Marchex is based in Seattle, Washington and is incorporated in Delaware. Its shares trade on Nasdaq under the ticker MCHX. The SEC classifies its business as prepackaged software. In the fiscal year to 31 December 2025, it reported revenue of $45.4m and a net loss of $5.2m. At that date it held total assets of $39.7m and shareholders' equity of $30.1m.
Marchex harnesses the power of artificial intelligence (“AI”) and conversation intelligence to provide actionable insights derived from prescriptive vertical market data analytics. Marchex enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into meaningful business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading business-to-business-to-consumer ("B2B2C") vertical markets, including many of the world’s most innovative and successful brands.
Our mission is to create intelligence around all types of business conversations. We desire to be a leader in vertical market conversational intelligence leveraging generative AI and data analytics. We seek to empower performance improvements for our customers by giving them actionable, real-time insights into the conversations they are having with their customers across phone, text, and other communication channels. We have assembled a set of applications that incorporate AI functionality for enterprises that depend on phone calls, texts, and other communication channels to help convert prospects into customers, enabling compelling customer experiences during the sales process and helping maximize returns. Our proprietary data and conversational insights help enable brands to personalize customer interactions in order to accelerate sales and capture more opportunities to grow their business.
Quoted from its 10-K, filed 26 Mar 2026. Read the filing on SEC.gov ↗
Company facts
- Sector
- Communication Services
- Industry
- Media
- Listed since
- 31 Mar 2004
- Employees
- 291
- Website
- marchex.com ↗
- Head office
- 1448 NW MARKET ST, SEATTLE, WA, 98107
- Incorporated in
- DE
- Classification
- Services-Prepackaged Software
- Filer status
- Non-accelerated filer<br>Smaller reporting company
Leadership
Pay as last reported
- Mr. Russell HorowitzExecutive Chairman of the Board, since 2003$349,013
- Mr. Troy HartlessPresident, Co-Chief Executive Officer$918,781
- Mr. Francis FeeneyCo-Chief Executive Officer, Chief Financial Officer
- Mr. Michael ArendsVice Chairman of the Board, since 2003$54,000
- Mr. Brian NaglePrincipal Financial Officer and Principal Accounting Officer
- Mr. Dennis ClineIndependent Director$84,000
- Mr. Donald CogsvilleIndependent Director$84,000
- Mr. M. Wayne WisehartIndependent Director$84,000
Environmental, social and governance
Scores out of 100, from our data supplier
- Overall
- 25
- Environment
- 8
- Social
- 38
- Governance
- 29
- Carbon reduction policy
- No
- Human rights policy
- No
SWOT analysis
AI-generated by our data supplier. Not written or checked by our editors.
Strengths
- Marchex Inc has established a strong market presence in the digital advertising industry, providing innovative solutions and services to a wide range of clients. This positions the company as a reliable and trusted partner for businesses looking to enhance their online advertising strategies.
- Marchex Inc possesses deep technological expertise, allowing them to develop and offer cutting-edge advertising analytics tools and platforms. This technical prowess provides a competitive advantage, enabling the company to stay at the forefront of the industry and cater to the evolving needs of businesses in the digital era.
Weaknesses
- Marchex Inc heavily relies on certain revenue sources, such as call analytics and call tracking services. This dependency can pose risks, as any downturn in these specific revenue streams could have a significant impact on the company's financial performance. It is crucial for Marchex Inc to diversify its revenue sources to mitigate this weakness.
- Marchex Inc operates predominantly in the United States, which exposes the company to regional economic fluctuations and potential market saturation. To overcome this weakness, Marchex Inc should consider expanding its operations and client base to international markets to reduce geographical concentration risks.
Opportunities
- The digital advertising industry is experiencing continuous growth, driven by the increasing reliance on online platforms and the shift from traditional advertising methods. Marchex Inc can capitalize on this opportunity by further developing and promoting its digital advertising solutions to meet the rising demand from businesses across various industries.
- Marchex Inc has the potential to expand its services into new verticals beyond its existing offerings. By diversifying its portfolio and targeting new industries, the company can tap into previously untapped revenue streams and penetrate different markets, opening up opportunities for further growth and increased market share.
Threats
- Marchex Inc operates in a highly competitive landscape, with numerous players offering similar advertising solutions. The presence of established competitors, as well as emerging startups, poses a threat to the company's market position and profitability. Marchex Inc needs to continually innovate, differentiate its offerings, and provide superior value to stay ahead of the competition.
- Changes in regulations and laws related to digital advertising, consumer privacy, and data protection can present challenges for Marchex Inc. Non-compliance or failure to adapt to new legal requirements can result in financial penalties, reputational damage, and limitations on the company's operations. Marchex Inc must closely monitor regulatory developments and ensure strict adherence to legal standards and best practices.
Sources and methodology
- Data on this tab
- Our data supplier
- Chart on the Overview
- TradingView
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